Senior IT Specialist (MSP)
The Senior IT Specialist (MSP) will join an award winning and one of the fastest growing Cloud/Managed Services Providers. The company is owned by two very down to earth individuals who emphasis work life balance.
The Senior IT Specialist (MSP) will be responsible for maintaining systems, monitoring alerts, and supporting Virtualization, Cloud, and Windows technologies. This position will be a mixed bag between reactive support and proactive support.
Senior IT Specialist (MSP)
- Responsibilities & Tasks include but are not limited to:
- Resolve Escalated Helpdesk Tickets
- Project work includes new client onboarding, deployments, or migrations of servers and networks, providing infrastructure guidance to C-level clients, designs, and implementations.
- Function as an assistant Project Manager, Team Lead, and/or hands-on escalation support for the lower-level tiered support.
- Submit Timesheets & Expense reports as indicated on their SOPs
- Identify, Communicate and Mitigate potential risks to the President and Clients Mentor the “Junior and Senior” Service Team Members
- Identify opportunities for improvement and make constructive suggestions for change
- Contribute to the process of innovative change effectively
Senior IT Specialist (MSP) Requirements
- Experience with Office 365/Azure
- Windows Server Operations Systems & Roles
- Microsoft O365, Azure migration experience
- VMware/Windows Hyper-V (configurations, p2v migrations)
- Networking: TCP/IP, MAC, VLAN, VPN, DHCP, FIREWALL, NAT, IPS, IDS, RADIUS
- ConnectWise (a major plus)
Senior IT Specialist (MSP) Benefits
- Salary $100,000 – $120,000
- 401k
- Health, Dental, Vision Insurance
- Mileage Reimbursement
- Profit sharing
