Senior System Administrator (Partial WFH) Responsibilities:
- Support services for Microsoft related technologies: Microsoft 365, Teams, Azure, SharePoint, Windows Server, SQL etc.
- Support services for virtualization technologies: VMware, Citrix, and Microsoft
- IT Support relating to issues with the internal systems and network infrastructure.
- Technical services and support at the network level: WAN and LAN connectivity, routers, firewalls, and security
- Administer hosted and cloud solutions for customers using technologies that meet their requirements.
- Advanced support and implementation of our backup and disaster recovery solutions
- Remote access solution support: VPN, Terminal Services, and Citrix
- Monitor the remote monitoring and management system alerts and notifications and respond accordingly through service tickets.
- Administration and maintenance of the remote monitoring and management system: update agent scripts, respond to alerts, monitor dashboard, and periodic system review.
- Document maintenance for all computer systems and network infrastructure
- Communication with customers as required: keeping them informed of incident progress, notifying them of impending changes or agreed outages.
Senior System Administrator (Partial WFH) Benefits:
- Medical, Dental, and Vision Insurance 100% covered by company
- Partial WFH schedule (3 days at home after probationary period)
- Bi-Annual Bonuses
- 401(k) with company match
- Certification Reimbursement
- 15 days PTO