Senior System Engineer L3 – Managed Services

*Hybrid Position – 3 days work from home – must be local to area*

Our growing managed services provider (MSP) company is seeking an experienced Senior System Engineer L3 – Managed Services with proven MSP industry knowledge and migration skills to join our team. As an Senior System Engineer L3 – Managed Services, you will be responsible for maintaining and supporting the IT infrastructure of our clients, as well as managing and performing migrations. We are looking for individuals who can work effectively in a team environment and possess excellent communication and problem-solving skills.

We offer competitive salary packages, comprehensive benefits, professional development, and an exciting work environment where employees can grow their skills and advance their careers.

Senior System Engineer L3 – Managed Services Responsibilities:

  • Service as a project lead  implementing solutions
  • Serve as a highest point of escalation point for trouble tickets on the Support Desk (ConnectWise and/or N-Able experience is a plus)
  • Extensive knowledge of Active Directory and Windows Server Technologies (Windows Server, HyperV, RDS, SQL, IIS …)
  • In-depth working knowledge of virtualization including VMWare, Hyperconverged systems, SANS and clustering.
  • In-depth knowledge of networking technologies including TCP/IP, VLANS, routing, switches, firewalls, DNS, VPN, and VoIP. (Cisco, Fortinet, SonicWALL)
  • Working knowledge of security policies and NIST controls.
  • Experience with cloud technologies (Azure, O365, AWS, Google, GSuite …)

Senior System Engineer L3 – Managed Services Requirements:

  • Windows (Active Directory and Group Policy creation) VMware and Cloud Technologies
  • Office 365, Public cloud experience (Azure or AWS)
  • VMware ESXi or Hyper-V, P2V migrations
  • Cisco Small Business certified – Switching/Routing/VPN intermediate knowledge
  • ConnectWise PSA experience strongly desired
  • PowerShell scripting desired

Senior System Engineer L3 – Managed Services Salary & Benefits:

  • Salary $100,000 to $110,000
  • 2 to 3 days Work From Home
  • Health/ Dental/ Vision/ 401K
  • Generous PTO
  • Very generous/flexible partial work from home opportunity
  • Paid holidays and a flexible schedule
  • Paid training and certification reimbursement
#AL111 #Jobs111 Level 2.5 Level 3 Escalations Level 3 Projects Manager or Team Lead