Senior System Engineer – Managed Services Responsibilities:
- Provide IT support for Microsoft’s core business applications and virtual environments on Azure and VMware.
- Support services for Microsoft-related technologies, including Windows Server, Office 365, and SharePoint, as well as virtualization technologies on VMware and Azure.
- Implement and support remote access solutions like VPN and Microsoft Intune.
- Maintain remote monitoring and management systems and computer systems and network infrastructure.
- Provide technical services and support for WAN and LAN connectivity, routers, firewalls, and security.
- Improve customer satisfaction through effective communication, escalation of unresolved issues, and teamwork.
- Document internal processes and procedures and track time and expenses in ConnectWise.
- Stay up-to-date with current and emerging technologies.
Senior System Engineer – Managed Services Requirements:
- Strong experience with Cloud technologies (Azure)
- Strong experience with Virtualization technologies (VMware, Hyper-V)
- Support of Windows Server environments (AD, GPO)
- Concepts, configuration, and troubleshooting of firewalls (SonicWall, Palo Alto, Cisco ASA, Meraki, PfSense)
- M365 Migration experience
Senior System Engineer – Managed Services Benefits:
- Compensation: $125,000 to $135,000 Annually
- Healthcare Coverage
- Employer-Matched 401k Contribution
- Travel Expenses Covered
- Remote Work: 2 to 3 Days per Week
- Generous Paid Time Off (PTO) Allowance
