System Administrator (ConnectWise/MSP)

Location: Laurel, MD / Salary: $65,000 - $75,000

System Administrator (ConnectWise/MSP)

We are a true true end-to-end IT provider. As a trusted IT provider for over 25 years, we are the single source for comprehensive technology support for our clients: from the design/build stage through 24×7 monitoring and account management. We provide a variety of services from Outsourced Managed Services, Cyber Security, Cloud Solutions, Workplace Technologies, to Project Management.

Due to our continual growth, we need a System Administrator (ConnectWise/MSP) to join our team who has previous experience working for a Managed Services Provider.

The System Administrator (ConnectWise/MSP) s primarily responsible for troubleshooting and resolving tickets in ConnectWise and working on infrastructure improvement projects. Technologies that the System Administrator (ConnectWise/MSP) should be comfortable with include: Office 365, Azure, Active Directory, SCCM, Group Policy, DHCP, DNS, Backups, Storage, Networking, and Server Room Operations. The System Administrator (ConnectWise/MSP) will be provisioning, configuring, and patching servers, and provisioning network gear.

System Administrator (ConnectWise/MSP) Responsibilities:

Actively work on tickets in your work queue providing daily, detailed ticket notes, timely communication, and resolution or escalation. Provide excellent customer service.
Install new or rebuild existing servers and network gear. Configure hardware, software peripherals, services, settings, directories, storage, etc.
Research and recommend innovative and, where possible, automated approaches for systems administration tasks
Perform daily system monitoring, verifying the integrity and availability of all critical hardware, software, resources, processes, and scheduled jobs.

System Administrator (ConnectWise/MSP) Core Technologies:

Windows Server
AD, GPO, DNS, DHCP
O365
VMware/Hyper-V
Routers/Switches/Firewalls (SonicWALL, Meraki)
Azure

System Administrator (ConnectWise/MSP) Benefits:

PARTIAL WFH
Health/Dental/Vision Insurance
401(k) with 4% match
PTO
Travel and Certification Reimbursement

Opportunity Location

Laurel, MD

Proposed Salary

$65,000 - $75,000

Bowman Williams is a national specialized staffing firm for Cloud Service Providers and Managed Service Providers. Ranked by Forbes as one of America's top 200 Best Staffing Firms in America, we are a good resource for candidates looking to advance their careers in the Cloud Solutions and Services industry.

Tagged: