System Administrator (Level 2) – MSP

Why choose between having a fulfilling life and doing meaningful work when you can have both. Do you thrive in a fast-paced work environment? Are you a critical thinker who enjoys learning by solving complex problems? If you have outstanding customer service working with others, we are a growing IT Solutions Provider, and we believe that people who are committed drive the success of that growth.

We are currently seeking a System Administrator (Level 2) – MSP our team full-time. The System Administrator (Level 2) – MSP would be responsible for providing desktop and end-user technical support to our clients.

You will review tickets, monitor dashboards, and respond to incidents promptly. You will handle any escalated ticket and assist with special projects as assigned. The System Administrator (Level 2) – MSP must have the desire to learn on the job and handle any challenge thrown at them.

System Administrator (Level 2) – MSP Experience:

  • Knowledge of Ticketing Systems and Monitoring Software (ConnectWise, ServiceNow, Datto)
  • Configure and troubleshoot issues related to Window Server, DNS, DHCP VPN
  • Experience configuring and troubleshooting VPN Clients, Group Policy, Folder Permissions, Firewalls, VMWare servers, Citrix servers, Printer Servers, and Office 365
  • Must be organized, detail-oriented, and self-motivated
  • Email Support and Mailbox Administration
  • Ability to provide and maintain detailed documentation on each ticket
  • Experience with servers, routers, switches, and other networking devices
  • General knowledge in managing Microsoft Server Operating Systems and Networks
  • Server and workstation hardware and software, including Windows and Mac
  • Installation, service, troubleshooting, and repair
  • Cloud and virtualization using Hyper-V, VMWare, and other technologies.

System Administrator (Level 2) – MSP Salary & Benefits:

  • $70k – $85k
  • Health/Dental/Vision
  • PTO/Sick/Holiday
  • 401(k)

*Actual salary of  System Administrator (Level 2) – MSP to commensurate with experience*