System Administrator Level 2 – MSP Duties:
- Diagnoses and resolves end-user network or local printer problems, PC hardware problems, and mainframe, e-mail, Internet, dial-in, and local-area network access problems.
- Identify and drive opportunities to automate repeatable networking tasks including through the creation and maintenance of scripts and tools
- Troubleshoot network devices, printers, and business-specific or line-of-business applications
- Upgrade hardware and software as needed to ensure optimal workstation performance
- Systems set up and testing including installing and updating OS and software.
- Strong knowledge of Microsoft Office Suite including Word, Excel, PowerPoint, Outlook, and Access
- Knowledge of peripherals, connections, and general networking
- Ticketing system and RMM experience (ConnectWise, Kaseya, Datto, SolarWinds, etc.)
- Experience with network and firewalls Cisco, SonicWall, Meraki, Fortinet, AV, CFS, routing, switching, and network access control systems is a plus
System Administrator Level 2 – MSP Salary & Benefits:
- $70k – $80k
- Health/Dental/Vision
- Generous PTO
- Reimbursement of certification
- 401(k)