System Administrator (MSP) Overview:
We are a IT Managed Services Provider with a national presence that is headquartered in The Woodlands, TX. We offer a variety of managed services including; backup solutions, 24/7 support and monitoring, a variety of e-mail solutions, as well as network infrastructure design, server and PC servicing. Our mission is to provide comprehensive solutions by combining the latest technology advancements with a multi-layered infrastructure design.
We recently acquired another MSP and are looking for a System Administrator (MSP) to help us support our new clients. This is a highly collaborative environment, allowing the System Administrator (MSP) to work alongside Network Administrators, Sr Engineers, and even mentor Jr technicians.
The System Administrator (MSP) position requires previous experience working for a Managed Services Provider.
System Administrator (MSP) Qualifications and Requirements:
- 1 year of MSP experience
- Experience supporting Microsoft 365 (Word, Excel, Outlook, etc.), including advanced Excel formula usage and the use of pivot tables.
- Experience with Virtual Servers, RDS, and Horizon
- Strong background in QuickBooks and CCH Access
- Practice Management or other financial accounting software applications are preferred
- Experience working with 3rd party vendors like Thompson Reuters and/or Wolters Kluwer highly preferred
- Hardware and software installation, including new PC setup from scratch or drive cloning.
- Troubleshoot hardware: Desktop, laptops, printers, scanners, phones, etc.
- Knowledge of remote troubleshooting technologies (RDP, VNC, Telnet, etc.).
- In-depth knowledge of Active Directory GPO support and domain administration.
- Intermediate level networking understanding, subsets, VLANs, routes.
- In addition to technical aptitude, one must be highly effective in working objectively with a diverse group of people and must demonstrate communication, organizational, administrative, and office skills.
System Administrator (MSP) Benefits:
- Medical and Dental Insurance
- Long-term and Short-term Disability
- 401(k) with 4% match
- 3 weeks PTO + Paid Holidays
- Annual Bonus
- Certification Reimbursement Program
- Mileage Reimbursement
- Internal Growth & Paid Trainings