System Administrator (Partial WFH) Key Responsibilities & Technology:
- Troubleshoot and resolve Tier 2 service tickets to provide senior level technical IT support to local and remote clients.
- Perform hardware and software installations and updates.
- Cybersecurity best practices
- Network troubleshooting skills
- Active Directory and Azure Entra ID
- Microsoft Exchange and M365
- Hands-on Configuration and troubleshooting switches, routers, and firewalls
- Patch panel and cabling knowledge
- Antivirus – Sentinel One and Webroot preferred
- Windows 10, 11, and Mac OS
- Windows Desktop Support (printers, networking, virus removal, VPN, etc.)
- Troubleshooting Smartphones
- Solid understanding of data recovery
- Hard drive RAID configuration
- All Microsoft Office applications
System Administrator (Partial WFH) Benefits:
- Health, Dental, and Vision Insurance
- Partial WFH schedule (3 days at home)
- 401(k) with company match
- PTO + Paid Holidays
- Certification Reimbursement
- Mileage Reimbursement