System Engineer Tier 2 – Cloud Technologies Responsibilities:
- Manage and maintain the IT infrastructure of our clients.
- Provide technical support to clients for their IT requirements and problems.
- Monitor and respond to tickets and requests related to clients’ IT infrastructure.
- Participate in network and infrastructure projects, including migrations.
- Maintain accurate documentation of client configurations and settings.
- Collaborate with team members and clients to develop project plans and timelines.
- Continuously learn and stay updated on new technologies and industry trends.
- Identify and recommend improvements in processes and procedures to streamline the management of the IT infrastructure.
System Engineer Tier 2 – Cloud Technologies Requirements:
- MSP industry experience
- Technical proficiency in Microsoft Windows Server and M365
- Knowledge of cloud-based and virtualized environments (AWS, Azure, VMware, Hyper-V)
- Experience with RMM and PSA tools
- Firewall configurations and deployment experience
System Engineer Tier 2 – Cloud Technologies Salary & Benefits:
- Salary $80,000 – $95,000
- Health/ Dental/ Vision/ 401K
- Generous PTO
- Very generous/flexible partial work from home opportunity
- Paid holidays and a flexible schedule
- Paid training and certification reimbursement
- Equipment reimbursement
