System Engineer Tier 3 – MSP
A dynamic and forward-thinking Managed Services Provider (MSP) based in Columbia, MD. As a leading provider of comprehensive IT solutions, we cater to diverse clients across various industries, delivering top-notch technical expertise and proactive support.
As a System Engineer Tier 3 – MSP, you’ll be a key member of our technical team, responsible for managing and enhancing the IT infrastructure of our diverse client base. Your role involves providing high-level technical expertise, designing robust systems, and implementing cutting-edge solutions. You’ll collaborate closely with clients to understand their needs, develop strategic IT roadmaps, and ensure seamless technology operations.
We value our employees and strive to provide a work/life balance. We offer a competitive salary, medical/dental/vision insurance, a 401k with matching, PTO, and a positive and collaborative office culture.
System Engineer Tier 3 – MSP Responsibilities:
- Lead Azure migration projects end-to-end for a variety of clients, including planning, analysis, design, implementation, and support.
- Troubleshoot network and server-related issues for internal and external clients.
- Follow technical best practices and provide subject matter expertise for project and support engagements.
- Act as a technical escalation point for junior engineers and project managers.
- Participate in client meetings and provide technical consultation to clients while managing their expectations.
- Collaborate with colleagues on technical projects and initiatives.
System Engineer Tier 3 – MSP Requirements:
- Experience as a senior system engineer within an MSP, with a focus on migrations to Azure.
- Strong experience with Windows Server, Active Directory, and Group Policy.
- Solid experience with Office 365 migrations and management.
- Hands-on experience with Azure migrations, specifically moving on-premises workloads to Azure
- Understanding of networking concepts and the ability to troubleshoot connectivity issues.
- Strong customer service and communication skills.
- Ability to work independently as well as part of a team.
System Engineer Tier 3 – MSP Salary & Benefits:
- Salary $85,000 to $95,000 plus bonuses
- Health/Dental/ Vision
- Healthcare Flex Spending
- 401K with company match
- 4 Weeks PTO
- Life, AD, PAI
- Certification Reimbursement
- Disability Insurance
