Systems Administrator (MAC and Windows)


We are looking for a Systems Administrator (MAC and Windows) with experience in both MAC and Windows operating systems to join our Managed Service Provider (MSP) team. You will be responsible for providing support to our clients and ensuring that their IT systems are functioning properly at all times.

Our company is a leading Managed Service Provider (MSP) in the IT industry, providing a wide range of IT services to businesses of all sizes. We specialize in providing custom IT solutions that help businesses improve their productivity, security, and efficiency.

We offer a dynamic work environment that provides employees with a great platform to learn and grow. Our company culture is built on teamwork, excellence, and a commitment to customer satisfaction. We value diversity and provide equal opportunities to all our employees.

Systems Administrator (MAC and Windows) Responsibilities:

  • System Management, Maintenance, and Updates
  • Spyware and Anti-Virus Monitoring and Management
  • Security Patch Management
  • Automated Software Updates & Installations
  • System Backup Monitoring and Management
  • New User Account Onboarding and Offboarding
  • Provisioning and Deployment of IT Assets
  • •Technical issue diagnostics and remote client support via phone, video chat, screen share, and on-site as needed
  • Network Connectivity diagnostics and support
  • Time and Ticket record keeping and recording of services rendered, issues encountered, and solutions implemented for client and internal team interactions

Systems Administrator (MAC and Windows) Experience:

  • Previous experience working for a Managed Service Provider is REQUIRED
  • Proficiency in Windows 10 and 11
  • Proficiency in macOS 13 Ventura, macOS native apps, iOS device setup and troubleshooting, and MDM platforms such as JAMF, Mosyle, Intune, or similar
  • Knowledge and experience with Microsoft Active Directory and Office 365 Management and Administration, including SharePoint, Power Apps, and Teams.
  • Knowledge and experience with Azure Active Directory Administration
  • Experience with Google Workspace Management, core application services, and Chrome OS is a plus
  • Eperience with PSA tools and RMM tools such as Datto, ConnectWise, Autotask, IT Glue, etc.
  • Experience with LAN/WAN networks

Systems Administrator (MAC and Windows) Benefits:

  • Salary for Systems Administrator (MAC and Windows): $60,000 to $65,000
  • 100% employee paid medical/dental/vision
  • Hybrid work environment
  • Emphasis on work/life balance
  • Family-like company culture
  • 401k +  company match
  • 3 weeks PTO
  • Certification reimbursement
  • Continued training opportunities