Technical Account Manager – MSP (Hospitality Industry) Responsibilities:
- Meet with client success team to understand project scope, estimates, and goals.
- Responsible for new client onboardings, client management, and alignment to industry best practices
- Develop, build and cultivate long-term relationships with key management within your clients’ organizations
- Staying in scope and interfacing with client and internal teams when scope changes
- Provide, accurate, timely, and detailed documentation of all technical client project plans
- Consult with your clients and teammates to strategize technology infrastructure solutions, including hardware, software, network architecture, and systems processes that will achieve your clients’ business goals
Technical Account Manager – MSP (Hospitality Industry) Requirements:
- 3+ years experience acting as an IT Services Consultant/Advisor
- Knowledge of Windows Servers, AD, o365 Administration/migrations, Azure, Vmware or HyperV,
- 3+ Experience working for a Managed Service Provider Required***
- MUST have experience supporting clients in the hospitality industry**
- Experience roadmaping technology and projects
- Previous experience in computer engineering, architecture, or other related fields
- Solid understanding of networking, hardware, and software
Technical Account Manager (TAM) Benefits include:
- $75,000-$90,000
- Health, Vision, Dental coverage
- 401(k) w/ match
- Flexible time off, vacation, sick days, holidays
