Technical Support Representative (MSP)

About

Technical Support Representative (MSP) Responsibilities:

  • Support Azure, VMware, and Windows Server environments remotely within a team environment
  • Manage accounts in active directory, complete password resets, provide printer support
  • Remote into desktops & complete basic troubleshooting
  • Troubleshooting and some administration of Office 365 and Microsoft Azure

Technical Support Representative (MSP) Requirements:

  • Experience with Windows Server 2012/2016, Exchange 2013/2016
  • Excellent communication skills, both written and verbal
  • 6+ months experience with O365 and Active Directory
  • ConnectWise experience preferred
  • 6 months+ MSP experience required

Technical Support Representative (MSP) Benefits:

  • Salary $40,000-$50,000
  • Medical/Dental/Vision insurance
  • PTO 4 weeks
  • Quarterly team outings
  • Certification Reimbursements
  • Continued Training Opportunities

 

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About the Company 

Bowman Williams is a national specialized staffing firm for Cloud Service Providers and Managed Service Providers. Ranked by Forbes as one of America’s top 200 Best Staffing Firms in America, we are a good resource for candidates looking to advance their careers in the Cloud Solutions and Services industry.

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