Tier 2 Support Engineer – MSP Experience:
- Knowledge of Servers: Active Directory, Group Policy, bring up Domain Controllers
- 3 years of Managed Service Provider experience REQUIRED
- Administer and experience migrating on a team or autonomously, on-premise O365
- Azure or AWS and other “cloud” solutions
- Excellent communication and customer service skills
- P2V experience, working with VMware or Hyper-V
- Experience Providing End-User support
- Experience with networking equipment (SonicWall, Meraki, ASAs, Fortinet, etc.)
- Problem investigation, troubleshooting, and resolution. Master of Desktop Support and customer service.
- Previous ConnectWise experience
Tier 2 Support Engineer – MSP Benefits:
- Salary: $60,000-$80,000
- 401k
- Quick advancement opportunities
- Health Coverage (Health, Vision, Dental)