vCIO – Managed Services

We are seeking a dynamic and motivated vCIO – Managed Services to join our growing Managed Service Provider (MSP). The ideal candidate will work closely with a variety of clients to align IT to their business goals. This role requires management and oversight of multiple accounts simultaneously. The experienced vCIO – Managed Services should be energetic, driven, and ready to proactively advise clients in the areas of strategic planning, risk management and business process improvement.

The role is a full-time position and offers competitive compensation, hybrid work schedule, health benefits, 401k, and a positive culture that values your growth and development.

vCIO – Managed Services Job Responsibilities:

  • Understand clients’ strategic goals and objectives and establish a long-term IT strategy and plan that aligns with their business focus.
  • Video meetings with C-level executives and decision-makers to recommend technology improvements that align with organizational
  • Manage client accounts, beginning with the initial onboarding phase as well as monthly, quarterly, and annual business reviews.
  • Foster business relationships with an emphasis on impacting clients’ missions.
  • Work with business executives to identify workflow and operational challenges and
    recommend solutions that create greater efficiencies.
  • Proactively determine client IT needs and create an accurate technology roadmap and
    operating technology budget.
  • Assist in coordinating and communicating the results of internal audits via written reports
    and oral presentations to management.
  • Lead communications in coordinating customer emergencies and issues.
  • Retain clients by delivering customer satisfaction.

vCIO – Managed Services Requirements:

  • Must have at least 1 year of MSP industry experience
  • Demonstrate strong business acumen, with a deep understanding of technical concepts and industry trends
  • Experience consulting for small and medium-sized organizations.
  • Consultative sales experience is a plus
  • Strong organizational skills are required with the ability to manage projects from multiple departments and the ability to set customer expectations.
  • Experience in security compliance or other technology-based compliance areas
  • 3+ Years of IT experience working with Active Directory, O365, Windows OS,  Cisco
  • Experience with ConnectWise, Continuum RMM, and IT Glue preferred
  • Experience serving as a trusted advisor, VCIO, client consultant

vCIO – Managed Services Benefits:

  • Hybrid Work Enviroment
  • Healthcare/Dental/Vision
  • Bonus Program
  • PTO and holidays
  • 401(K) with company match
  • Hybrid position

vCIO – Managed Services  Salary: $100,000 to $120,000