● Technical Support
● Networking
● System Upgrades
● Troubleshooting
● Project Management
● Technical Troubleshooting
● Network Security
● Virtual Machine Operation
● VoIP Systems
● Firewall Management
● User Training
● VMware
● Hyper V
● Network Firewall Management
● Data Backup / Disaster Recovery
● Active Directory
Senior System Administrator, Joshuas Respiratory Care, August 2021-Current Dallas, TX
● Condensed physical servers by more than 70% using Hyper-V Virtualization
● Maintained and administered various system software including Windows Server (2012-2019), SQL
Server, O365, E-Fax, Practice management system.
● Set up, optimized and managed network equipment.
● Configured Windows Terminal Services with VPN for remote offices
● Developed and implemented IT security policiesto protect company’s information systems.
● Monitored system performance and identified potential areas of improvement.
● Performed server hardware installations, maintenance, upgrades, and repairs as needed.
● Provided technical support to end users for all hardware and software related issues.
● Configured user accounts, permissions, and accessrights in accordance with company guidelines.
● Implemented backup procedures to ensure data integrity and availability in case of emergency
● Created detailed documentation of existing systems and processes for future reference.
● Conducted regular audits of the IT infrastructure components to identify any security vulnerabilities.
● Ensured compliance with industry standards such as Joint Commission or HIPAA when required.
● Diagnose, troubleshoot and resolve hardware and system problems.




About the Company 

Bowman Williams is a national specialized staffing firm for Cloud Service Providers and Managed Service Providers. Ranked by Forbes as one of America’s top 200 Best Staffing Firms in America, we are a good resource for candidates looking to advance their careers in the Cloud Solutions and Services industry.

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