Introduction
Highly motivated system administrator with almost 5 years of experience spanning IT help desk, system administration, cybersecurity, and software engineering. I am currently seeking a position as a system administrator to facilitate reliable and secure computing in a professional environment.
Experience
MPS (2021-2024)
Software Engineer
- Engineered code that reported on servers, workstations, and kiosks that were missing RMM, endpoint security, and patches, which allowed them to improve configurations for more than 50% of their assets.
- Skills: PHP, JavaScript, REST APIs, Bash, PowerShell, Linux, Apache, SQL, Cloud Configurations
- Managed development and production Linux servers used to test and deploy the above web application, resulting in secure and reliable application access when needed by employees and clients.
- Managed and secured Microsoft Azure cloud configurations pertaining to the application, which reduced the risk of cybersecurity incidents.
- Completed special projects such as configuring MFA for VPN users on the Next Generation firewall, writing advanced PowerShell scripts to deploy security updates, advising management on cybersecurity topics, and more.
Same MSP above (2019-2021)
Help Desk Consultant
- Performed software and hardware troubleshooting for thousands of tickets while under pressure and achieved above 95% SLA success on average, which improved customer satisfaction and retention.
- Worked with industry-standard tools such as RMM, EDR, VoIP, remote access, command prompt, PowerShell, event logs, Sysinternals tools, VirusTotal, etc. to perform system and network troubleshooting for both IT and cybersecurity issues, resulting in improved client security and efficiency.
Projects Outside of Work
Cyber Operations and R&D (2021-Present)
- Offensive Cyber Operations (Hack The Box, TryHackMe)
- Hacked Linux and Windows systems to learn and practice penetration testing.
- Scanned ports, fuzzed web directories and files, and enumerated TCP/IP services.
- Performed exploitation, internal enumeration, tunneling, and privilege escalation.
- Defensive Cyber Operations (CyberDefenders, LetsDefend)
- Performed threat hunting, digital forensics, threat intelligence, and malware analysis.
- Analyzed logs in SIEMs such as Splunk and ELK to find indicators of compromise.
- Analyzed system artifacts such as log files, the registry, and memory dumps for IOCs.
- Cyber Research & Development (Homelab)
- Created a lab to perform deep research into penetration testing to improve knowledge.
- Tested a wide range of XSS payloads and developed a tool to automate the process.
- Analyzed different methodologies for enumerating and exploiting web applications.
Education & Certifications
- AS, Math and Science
- CompTIA Security+ (Exp. 07/2024), CompTIA CySA+ (In Progress)
