WORK EXPERIENCE
Well Known MSP (2022-Present)
Project Implementation Specialist
- Assist clients with larger technical implementations, service/server migrations, and network design/installation; aid the help desk with high-level support case escalations
- Lead several client migrations to cloud solutions.
- Configure and install various network devices such as Firewalls, Managed Switches and Wireless APs
- serve as point of escalation for the support team.
- Migrated several companies completely to the Cloud with solutions like Azure Virtual Desktop, Nerdio, Microsoft Intune, OneDrive / SharePoint / Egnyte.
- Administer Microsoft Azure and 365 Entra ID. Perform On-Premises network migrations to Azure; Azure AD SSO integrations; Conditional Access configuration.
- Perform Windows Server administration including in-place upgrades and patching. Handle Active Directory administration and Group Policy creation / management.
- Improved several client company procedures / services and internal documentation. Automated employee onboarding /offboarding forms; Configured email spam filters (Cofense, Barracuda, Sophos Email Security, Avanan); Unified email signatures via Exclaimer.
Another MSP (2021-2022)
IT Support Technician
- Provided on-site IT support for Rocky Point school district in Long Island, New York.
- Performed Desktop / Laptop computer re-imaging, Active Directory user management, and hardware support / repairs.
- Administered Google Cloud / Chromebook users..
Technical Education (2021-2021)
Programming Instructor
- Taught summer programming boot camps. Courses taught were in Python and Java with five to ten students.
- Created multiple week-long course curriculums including custom software projects.
EDUCATION / CERTIFICATIONS
- BS, Information Systems
Certifications
- Microsoft Certified: Azure Solutions Architect Expert (AZ 305) May 2025
- Microsoft Certified: Azure Administrator Associate (AZ 104) February 2025
- Microsoft Certified: Azure Fundamentals (AZ 900) February 2023
- Nerdio Manager for MSP: NMM 200 August 2023
SKILLS
- Virtualization(ESXI, Proxmox); Scripting / Programming (Powershell, Python, Java); DNS; Microsoft Azure; Microsoft
- Entra ID; Active Directory; Firewall configuration; Low voltage wiring; Zero Trust security; Unifi; VOIP management; Intune
- MDM; Egnyte Cloud Storage; Nerdio; Azure Virtual Desktop (AVD)
