INFORMATION TECHNOLOGY ENGINEER
Education
- Bachelor of Science in Information Technology
Objective
- A self-motivated professional with a strong foundation in IT infrastructure support, I bring a dedicated approach to maintaining and optimizing data center operations. My strong technical background includes in-depth knowledge of systems administration and proactive problem-solving skills to support applications, server hardware and virtualization technology. I aim to apply my skills to drive efficiency, reliability in data center management and enhance the technological infrastructure of a progressive organization.
Experience
MSP (2013-Present)
Systems Admin/Engineer
- As an IT professional working for a managed service provider (MSP), I manage a wide range of responsibilities related to IT infrastructure. This includes adapting to dynamic IT infrastructure components and services for multiple SMBs and large-scale corporations. My tasks extend beyond traditional day-to-day internal application support and infrastructure management. I handle several projects simultaneously, each with its respective priority to meet client needs and exceed expectations. Key areas of focus include virtualization, disaster recovery, Windows server roles, user authentication, systems management, and HR/payroll. Notably, I collaborated with companies such as:
- Bad Robot Television Company
- VSI Los Angeles Recording Studio
- Soapbox Films
Skills
Virtualization:
- As a Virtualization Engineer with over 13 years of experience and in-depth knowledge of top-tier virtualization platforms, I specialize in designing, implementing, and supporting virtualization infrastructures. My track record includes significant cost reductions (up to 50%) and performance improvements (up to 30%) achieved through the utilization of virtual machines, networks, storage, and cloud services. I prioritize business continuity by collaborating with other teams to ensure secure, reliable, and compliant virtualization solutions. Additionally, I excel in automation, capacity planning, technical support, disaster recovery planning, and staying up-to-date with emerging virtualization technologies and industry best practices.
- Competencies include VMware vSphere, Hyper-V, Nutanix AHV.
Windows Server Roles Administrator:
- As a seasoned Windows Server Administrator, I have extensive experience in managing,
- maintaining, and troubleshooting confidential enterprise-wide Windows server systems, including server roles and features. My skill set is well-aligned with creating secure and efficient organizational infrastructures, and I have a proven track record of effectively managing, deploying, and troubleshooting Windows Server Active Directory Domain
- Additionally, I am skilled in implementing Group Policy Objects to manage network resources and maintain security standards. My expertise includes managing user privileges, enhancing system security, and controlling access for network users and computers.
- Competencies include Active Directory Domain Services, DNS/DHCP, File and Storage
- Services, Remote Desktop Services.
Enterprise Backup Solutions
- As a Backup Administrator, I am responsible for implementing effective backup policies
- using high-end solution applications across various client organizations. My extensive experience includes backup management and disaster recovery solutions across a wide range of applications. I excel in troubleshooting and implementing solutions for complex technical issues related to storage. I analyze and document the root cause of issues to prevent recurrence. Key duties include creating business recovery plans, resolving technical glitches, providing training and support to staff, developing data backup processes, interacting with internal and external customers, and installing/configuring backup applications on client servers.
- Competencies include CommVault Data Protection, Veeam Backup and Recovery
- Azure Administrator / Office 365 Administrator
- As an Office 365/Azure Administrator, I bring extensive expertise in implementing,
- migrating, and providing ongoing support for core infrastructure solutions, including Office
- 365, Exchange Online, SharePoint Online, and AD Authentication. I have successfully guided SMB customers through onboarding their organizations to Office 365 services, ensuring a seamless and enjoyable transition from on-premises or other cloud platforms.
- Competencies include Azure, Azure AD Connect, Active Sync, Office365, PowerShell cmdlets
