ABOUT
Senior MSP Systems Administrator with over 10 years of experience supporting enterprise, mid-sized, and small business IT environments. Proven track record in leading projects involving the deployment, implementation, and management of networks, server infrastructures, cybersecurity solutions, and backup and disaster recovery systems.
CERTIFICATION
- Cisco Certified Network Associate (CCNA) (CSCO12810520)
EXPERIENCE
MSP (2022-Present)
Senior System Administrator
- Architects and implements enterprise network deployment projects, delivering comprehensive proposals to client decision-makers and leading the end-to-end network deployment process.
- Evaluates server infrastructures and executes the migration of server instances and applications from end-of-life hardware to modern, optimized environments.
- Develops, proposes, and implements comprehensive Backup and Disaster
- Recovery (BDR) solutions for both BareMetal and virtual servers, managing the entire project lifecycle. This includes the design and deployment of custom-built in- house BDR appliances.
- Assess cybersecurity postures of IT environments and develop strategic project plans to remediate vulnerabilities and strengthen defenses against cyber threats.
- Establish and cultivate relationships with key contacts of new MSP clients, creating and executing a comprehensive onboarding plan with a structured timeline.
- Manage the ongoing client relationship by providing insights into their IT environment, delivering regular status updates, and offering strategic guidance to enhance cybersecurity posture, optimize network and server scalability, and ensure business continuity
Same MSP above (2019-2022
System Administrator
- Implements and configure network firewalls, including Fortinet FortiGate, SonicWall, Palo Alto, Meraki, pfSense, and UniFi, to ensure robust network security.
- Design network topologies utilizing Layer 3 and Layer 2 switches tailored to application and business requirements.
- Configure and deploy core, distribution, and access layer switches, along with wireless access points, to establish efficient and scalable network infrastructure.
- Implement and maintain SSL and IPsec client VPN solutions, as well as site-to-site
- VPN tunnels across routers and firewalls from various brands, ensuring secure and reliable connectivity.
- Manage the deployment and migration of Windows server roles, including Active
- Directory, DNS, DHCP, IIS, file shares, and print services, ensuring seamless integration and functionality.
- Design and implement VMware datacenters by hosting VMware datastores on SANs connected via an iSCSI SAN fiber network, utilizing HPE Nimble, Dell EMC, Synology, or ǪNAP storage solutions based on project scale and application requirements.
- Execute migrations of server applications to new instances across bare metal, VMware, Hyper-V, or Azure environments.
- Conduct virtual machine migrations between VMware and Hyper-V hosts and manage physical-to-virtual server conversion projects to ensure seamless transitions and optimized server performance.
- Lead end-to-end corporate email migrations from on-premises Microsoft Exchange
- (2010/2013/2016/2019) to Exchange Online, as well as from legacy email protocols like POP3/IMAP to Microsoft 365.
- Manage complex migrations from Google Workspace to Microsoft 365 and Microsoft
- 365 tenant-to-tenant transitions, ensuring seamless integration and minimal disruption.
- Plan and deploy network monitoring solutions such as SolarWinds, Domotz, and Auvik to ensure efficient network management and visibility.
- Implement Mobile Device Management (MDM) solutions, including Microsoft Intune and Jamf, to enhance device security and compliance across the organization.
Another MSP in CA (2018-2019)
Jr. MSP System Administrator
- Leverage extensive experience in enterprise networking and datacenter administration to manage the deployment and maintenance of networks and servers for a diverse client base, ensuring optimal performance and reliability.
- Troubleshoot and resolve wired and wireless connectivity issues
- Address uplink disruptions for downstream devices connected to IDFs.
- Manage and resolve site-to-site VPN connections between branch offices and HǪ/datacenters.
- Resolve client VPN server issues, inter-VLAN, and internal routing challenges.
- Handle WAN-related issues, including SD-WAN misconfigurations (e.g., load balancing and failover).
- Monitor and manage firmware deployments on routers, firewalls, switches, access points, and network controllers.
- Resolve issues for both virtual and BareMetal servers across diverse environments.
- Administer and troubleshoot server roles including AD DS, AD CS, IIS, DHCP, DNS, Print Services, File Share, DFS, and RDS.
- Manage and maintain standalone VMware vSphere hosts and those managed by vCenter Server. Ensure VMware firmware is up-to-date and manage datastore utilization.
- Allocate virtual CPU, memory, and storage resources to virtual machines effectively.
- Troubleshoot and resolve VM-level server issues.
- Plan and deploy network monitoring solutions such as SolarWinds, Domotz, and Auvik to ensure efficient network management and visibility.
EDUCATION
- Associate of Arts: Sociology
