Entrepreneurial IT professional skilled in learning and adopting new tools and technologies. Experienced communicator with proven ability to establish rapport with clients and master various systems in fast-paced environments. Seeking to advance career and studies in Information Technology and related fields.
Experience Highlights (5-10+ yrs)
- Network Hardware: CISCO, Ubiquiti, SonicWall, Arista, FortiNet, MikroTik, Siemens, Arris and more
- Network Engineering: Structured cabling, firewall, trunking, microwave PtP, satellite and more
- Software: Datto RMM, Barracuda RMM (Certified), MB OneView/Nebula, Avast CloudCare (Certified)
- Software cont’d: Windows, Linux, MacOS, M365, DBMS, CRM, Adobe CS, AutoDesk and more
- Hardware: CompTIA certified. Workstation, server, mobile, WiFi, MFD, A/V, CCTV and more
- Services: Exchange, Azure, AWS, ADDS, LDAP, VPN, WWW, WLBS, VoIP, IoT, automation and more
- Human Networking: Lead generation, partnership negotiation, hiring and capital raising
- Management: Finance, compliance, recruiting, leadership, inventory management, staff training
- Managed Services, Break-fix, sales, project management, relationship management, access control
- Technical writing, presentation, web design, art direction, social media and community management
Experience
MSP (2022-2024)
Senior Systems Engineer
- Datacenter engineering, operations and maintenance
- Windows Server, VMMS, ADDS, networks, firewalls, integrated systems and more
- ISO 27001, SOC Type I+II, HIPAA, security, disaster recovery, VLAN, VPN and more
- Managed Service Provider: Entra, 365, ConnectWise, RMM tools, EDR/MDR and more
- Supported deployment and scaling of vendor solutions: Bentley, Innovyze, AutoDesk, Intuit and more
MSP in Katy (2019-2022)
Lead Technician / Project Manager
- Server 2016, 2019, VMMS, ADDS, networks, mixed environments, embedded systems and more
- HIPAA, PCI, TLS, PKI, LDAP-as-a-service, encryption, disaster recovery, VLAN, VPN and more
- Discover, onboard, monitor and manage MSP clients (Datto, Barracuda, OneView, CloudCare)
- Break-fix: PC, A/V, console, mobile, MFD, SMD, data recovery, fabrication, Smart Hands and more
Software Company (2013-2018)
Co-Founder
- Cloud server, graphic and web design, prototyping, JIRA, AJAX, HTML5, CSS, jQuery, Unity
- Recruiting, leadership, business strategy, capital raising, accounting and marketing
- Computers, Electronics, Office, ETC., College Station, TX (2011 – 2013) Technician / Installer
- Managed Services, Server 2008, 2012, VMMS, ADDS, GPO, Samba, Exchange, and more
- Alarm and Fire (DPS licensed), A/V, CCTV, POTS, VoIP, Smart Hands, home theater and more
- Texas A&M University Career Center, College Station, TX (2010 – 2011) Technician
- Support, security, and group policy for 40+ servers and 50+ staff computers
- Set up and maintained Server 2008, VMMS, ADDS, GPO, IIS 7.0, Apache, WLBS, Exchange, SQL
- Helpdesk, local and remote support, staff training, backup logistics, faculty support
Education
- Major: Physics, Minor: Mathematics, studies in Computer Science
Volunteer Experience
Chevron Houston Marathon (2018 -Present)
- Committeeman
- Build Team Captain
- Hall Captain (Race Day)
Hurricane Harvey Relief (2017)
- Houston Pets Alive
- PennyWise Donation Centers
- CornerStone Presbyterian Church
Awards
Best of Show (2009-2010)
- SkillsUSA State computer construction challenge
NMSQT Semifinalist (2009)
- Top 33%
