PROFESSIONAL OVERVIEW | PRE SALES ENGINEER
Results-driven Network Engineer & Pre-Sales Engineer with 8+ years of expertise in network infrastructure, cybersecurity, and IT project execution. Skilled in full network stack deployments, migrations, and optimization, leveraging Meraki, Ubiquiti, Fortinet, and SonicWall solutions. Adept at conducting technical assessments, business transformation strategies, and client-facing engagements to drive technology adoption. Strong communicator with a track record of delivering scalable, secure, and high-performance IT solutions aligned with compliance frameworks (NIST, ISO 27001).
WORK EXPERIENCE
MSP (2022-Present)
Network Engineer
- Led nationwide network deployments, configuring Cisco Meraki solutions for multi- site businesses across diverse industries
- Conducted on-site IT infrastructure assessments & pre-sales engineering, evaluating client environments and recommending tailored solutions.
- Designed and implemented full network stacks, including firewalls (Meraki, Ubiquiti, SonicWall, Fortinet), VPNs, VLANs, ACLs, switches, wireless networks, and cloud- managed networking.
- Collaborated with cross-functional teams and stakeholders, aligning technology solutions with business objectives and increasing IT adoption.
- Provided technical expertise in cybersecurity, implementing zero-trust security frameworks, endpoint protection, and compliance measures.
Key Achievements:
- Successfully deployed Meraki networks across 10+ organizations & industries, improving connectivity, security, and scalability
- Delivered pre-sales engineering support, helping drive new business & solution adoption through client engagements
- Achieved 130%+ utilization for an entire year, consistently exceeding performance targets and maximizing billable project efficiency.
Another MSP (2021-2022)
Helpdesk Technician
- Diagnosed and resolved Tier 1 & Tier 2 technical and desktop issues
- Configured and troubleshot network infrastructure, resolving connectivity issues for enterprise clients
- Provided security support, assisting in incident response and threat mitigation for businesses.
Department Store (2018-2020)
Technical Support Service Desk Specialist
- Provided L1/L2 support for 900+ STAGE stores, troubleshooting enterprise Windows applications, POS systems, hardware, and network issues.
EDUCATION
- Computer Information System (CIS) (coursework) 2015-2018
- Chemical Engineering (coursework) 2003-2005
CERTIFICATIONS
- CompTIA Network+2022
- Microsoft Solutions Associate: Microsoft MD-100 2021
TECHNICAL SKILLS
- Network & Infrastructure
- Server Administration
- Cloud & Virtualization
- Cybersecurity & Compliance
- Project Implementation
- Pre-Sales Engineering
- Tools: PowerShell scripting, RMM
- automation & solutions, Microsoft
- Partner Program, 365 & SharePoint
- Administration
SOFT SKILLS
- Customer Engagement & Pre-Sales
- Engineering
- Communication & Technical
- Presentations
- Problem-Solving & Critical Thinking
- Team Collaboration & Leadership
- Time Management & Adaptability
