Work Experience
MSP (2015-2025)
Administrative Assistant
- Managed and maintained executive calendars, scheduling appointments, meetings, and travel arrangements
- Coordinated and organized company events, including conferences, seminars, and team- building activities
- Maintained office supplies inventory by anticipating needs and placing orders in a timely manner
- Screened phone calls and emails for executives, providing accurate information or redirecting inquiries to appropriate staff members
- Created efficient filing systems both electronically and physically to ensure easy retrieval of important documents
- Assisted with the onboarding process of new employees by preparing necessary paperwork and coordinating orientation sessions
- Managed expense reports for executives by accurately tracking receipts, reconciling expenses, and submitting reimbursement requests in a timely manner
- Handled sensitive information with utmost confidentiality while maintaining data integrity at all times
- Provided administrative support during board meetings including preparing meeting agendas/ materials, distributing minutes, and following up on action items
- Streamlined office operations through implementation of standardized processes/procedures resulting in increased productivity across departments
- Researched pricing options from various suppliers/vendors
- Managed and updated company databases, ensuring accuracy and completeness of information
- Responded to inquiries from clients/customers in a timely manner, providing accurate information or directing them to the appropriate department/personnel for assistance
- Served as the primary point of contact for visitors/guests, greeting them professionally and ensuring their needs were met during their time at the office
- Coordinated employee recognition programs/events to boost morale and foster a positive work environment
- Demonstrated proficiency in using various software applications (e.g., Microsoft Office Suite) to create documents/spreadsheets/presentations/reports efficiently and accurately
- Supported marketing team in organizing trade shows/exhibitions including booth setup/teardown, arranging promotional materials, and coordinating staff schedules
- Audited expense reports submitted by employees, reconciling receipts against claims
- Maintained inventory records, implementing weekly audits to keep track of client hardware coming in and out, ensuring everything was accounted for
- Spearheaded office relocation project including coordination with movers, and vendors, resulting in seamless transition without any major disruptions
- Liaised with building management regarding maintenance requests, safety/security protocols, and other facility-related matters
- Developed training manuals/guides for administrative procedures/processes, promoting consistency across departments/teams
- Managed multiple calendars simultaneously, prioritizing appointments/meetings based on urgency/ importance to optimize executives’ time
Patrol (2013-2015)
Security Guard
- Patrolled assigned areas to ensure the safety and security of premises
- Maintained accurate logs of all incidents, accidents, and daily activities
- Collaborated with law enforcement agencies during investigations and provided necessary information or evidence as required
- Escorted employees or visitors when requested for their safety or protection purposes
- Participated in ongoing training programs to enhance knowledge of security protocols and procedures
- Successfully prevented 4 theft incidents through vigilant monitoring techniques
- Served as a key point of contact for building management regarding security-related matters
- Responded promptly to alarms or distress calls from employees or visitors in need of assistance
- Demonstrated strong observation skills in identifying suspicious behavior or unauthorized individuals on the premises
- Provided detailed incident reports including accurate descriptions of events, actions taken, and outcomes
- Performed routine inspections of perimeter fences, gates, doors, windows to identify vulnerabilities
Skills
- Phone etiquette
- Google Docs
- Microsoft Office
- Office management
- English
- Office experience
- Administrative experience
- Customer service
- Organizational skills
- Filing
- Microsoft Excel
- Windows
- Microsoft Word
- Multi-line phone systems
- Time management
- Front desk
- Computer skills ;
- Word processing
- Google Suite
- Data entry
- Microsoft Outlook
- Computer literacy ;
- Typing
