End-to-End MSP Project Delivery — One Engineer, No Handholding

About

PROFESSIONAL PROFILE

Dynamic and results-driven Senior Systems Engineer with over 20 years of hands-on experience in architecting, implementing, and securing complex IT infrastructures. Specializing in AI integration, cybersecurity frameworks, and enterprise systems engineering across diverse industries. My proven expertise in designing scalable networking solutions that leverage machine learning and automation to enhance performance, reliability, and threat detection. Adept at leading cross-functional teams, managing end-to-end system lifecycles, and aligning IT strategies with organizational goals. Recognized for a strong ability to bridge technical and business needs, drive innovation, and ensure secure, high-availability environments in cloud, hybrid, and on-prem infrastructures.

PROFESSIONAL EXPERIENCE

MSP(2021-2025)
Senior Systems Engineer & Principal Onboarding Project Engineer

  • Senior Onboarding Engineer responsible for full-scale documenting and onboarding new clients into the Nexustek MSP ecosystem, deploying Tools and creating KB articles for the NT service Desk
  • Created and designed runbooks and guidelines for all current clients that streamlined onboarding and deployments.
  • Lead Engineer to maintain and manage all large, complex network infrastructures, cloud, and VDI environments
  • Created baselines of major cloud systems, applications, and network vulnerabilities and associated countermeasures to detect and mitigate internal/external breaches and threats.
  • Project engineer on a variety of rollouts ranging from network upgrades and solutions, Google Admin Suites, VMware, MDM Solutions, as well as Desktops and Laptop rollouts, Server upgrades, and rollouts local and cloud-based (AWS & Azure)
  • Specialized in Bioengineering, Pharmaceutical environments, and worked with leaders in the industry to implement result-driven cybersecurity and technologies.
  • Worked with Executive leadership teams to review upcoming toolsets for emerging markets and implement them within the business

Another MSP (2017-2021)
Senior Systems Engineer / Lead Network & Microsoft Engineer /Vsico

  • Lead Project engineer on a variety of rollouts ranging from network upgrades and solutions, Google Admin Suites, VMware, MDM Solutions, as well as Desktops and Laptop rollouts, Server upgrades, and rollouts local and cloud-based (AWS & Azure)
  • Lead on-Site Engineer for large NH Municipality, where I created and deployed all updated Unifi Systems throughout the city, including Police Dept and Fire Dept.
  • Managed and Lead Engineering team to migrate from on-prem Exchange and File shares to Azure Office 365 and SharePoint
  • Worked with leadership teams to constantly review software and technologies
  • SME for Google Admin, Unifi & Network related Items, as well as Cybersecurity issues and remediations
  • Worked with clients as needed to bring them to HIPPA and NIST Compliance
  • Senior Systems Architect, Network & Cybersecurity Engineer

Diageo Global  (2011 – 2017)
Senior Project Engineer & Security Architect

  • Senior Global Engineer for ALL global engineering projects (SCCM, Hardware, VIOP Rollouts)
  • Lead Imaging Engineer for North America, Asia, and Latin America infrastructure and Laptop Refreshes from Windows 7 to Windows 10 refresh.
  • Created and managed best security practices for network infrastructures, Intune, and SCCM to Azure migrations.
  • Lead Cybersecurity Engineer to implement Global standards for all Applications, Infrastructure, and Cloud implementations.
  • Senior Executive Support Engineer and Top 1% Care to all SVP, VP, CEO, and Senior Directors of high-level Clients
  • Deployed and Managed Office 365, Windows 10, Intune, VMware, Network upgrades, and systems

IT Company (2005-2011)
Owner and Head Geek

  • Owner of the business, including all financial and business matters, and scaled the business to manage many New England clients
  • Provided clients with leveraging cutting-edge technologies, support, and IT support
  • Deployed and maintained MDM software customized for different clients’ needs.
  • Created and maintained Office 365, Intune, and Google Workspaces for many clients
  • Developed proven track records of business operations to scale clients’ needs and growth within trending markets
  • Provided Consulting services for a wide variety of clients and customers
  • Deployed Auto Pilot to 4 d different School systems with over 1600 Assets • Tracked and managed app LOB Applications through Android, Apple, Intune, and Google Workspaces
  • Worked with CMMC Clients to ensure they achieved Enclave • Worked with DoD contracts involving CUI. Set up and deployed virtual enclave with its own access control, logging, and encryption tools. And ensured the rest of the MSP’s infrastructure is out of CMMC scope.
  • Worked with Vet, dental, and healthcare companies to ensure they are secure and compliant.

Technical Skills

  • Server Skills
    • On Prem & Cloud Solutions
  • Operating Systems
    • Windows, Mac OS, Mobile, Linux
  • VMware and Cloud Environments
    • ESXI vCenter, Horizon View, VDI, AWS
  • Backup Systems
    • Acronis, StorageCraft, Veeam
  • RMM Toolsets
    • SCCM, Screen Connect, Datto RMM, Autotask RMM, Ninja RMM, N-Able
  • MDM Tools
    • Intune, JAMF, Miradore
  • Cybersecurity & Monitoring Software
    • PRTG, CrowdStrike, Sentinel One, Artic Wolf, LionGard
  • Networking
    • FortiGate, Cisco, HP Aruba, SonicWall, Unifi
  • WorkSpaces
    • Google Admin, Office 365, Apple Business

CORESKILLS

  • High-Level Networking + CMMC
  • Infrastructure Design, Implementation,,and Management
  • Threat Detection & Incident Response
  • Autopilot + Intune deployments
  • Customer Onboarding
  • Risk and Security Assessment
  • Cybersecurity Remediation
  • Cloud & Hybrid Systems (AWS, Azure, VMware)
  • Project Planning and Management
  • Cloud / AI implementation and Toolsets
  • MDM and Device Management
  • Cybersecurity and NIST
  • Network & Endpoint Security
  • AI/ML Infrastructure Integration
  • DevOps & Automation

Certifications&Accomplishments

  • AWS Cloud Practitioner
  • Nexustek Leadership Team

 

Location

Salary

$125,000

About the Company 

Bowman Williams is a national specialized staffing firm for Cloud Service Providers and Managed Service Providers. Ranked by Forbes as one of America’s top 200 Best Staffing Firms in America, we are a good resource for candidates looking to advance their careers in the Cloud Solutions and Services industry.

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