PROFESSIONAL SUMMARY
Results-driven Account Executive with over 13 years of experience driving revenue growth, developing strategic client relationships, and delivering measurable financial impact across sales, operations, and leadership roles. Proven ability to exceed quota, generate new business, expand enterprise accounts, and improve profitability through consultative selling and relationship management. Recognized for immediate impact in every role throughout career progression, including President’s Club qualification, 250% new business attainment, multi-million-dollar operational oversight, and multiple revenue turnaround successes.
PROFESSIONAL EXPERIENCE
Managed IT Services Provider | Account Executive | June 2024 – Present
- Achieved over 100% quota attainment and 250% of new business logo target in first full sales year, earning President’s Club recognition and Rookie Sales Award
- Manage full enterprise sales cycle from prospecting and discovery through proposal development, negotiation, implementation, and ongoing account management
- Conduct consultative client assessments including network scans, operational analysis, and physical environment evaluations to develop tailored technology solutions
- Generate pipeline through strategic cold outreach, LinkedIn engagement, networking events, referrals, and targeted prospecting initiatives
- Partner cross-functionally with engineering, service, and leadership teams to deliver managed IT, cybersecurity, print, telecommunications, and video security solutions
- Lead ongoing business reviews and account expansion discussions to strengthen client retention and uncover cross-sell opportunities
Hospitality and Wellness Management Company | Fitness Center Director | April 2017 – June 2024
- Spearheaded launch and growth of corporate fitness operation at a corporate high-rise property, securing a major hotel company’s largest corporate wellness partnership and generating over $150K in annual membership revenue
- Oversaw growth and operational performance of a facility producing more than $700K in annual revenue while consistently exceeding budgeted financial targets
- Drove year-over-year revenue growth through consultative membership sales, strategic corporate partnerships, upselling ancillary services, and referral development initiatives
- Produced the highest net operating income facility in the national portfolio while ranking Top-5 nationally in personal training revenue generation
- Maintained 95% client satisfaction ratings for seven consecutive years, contributing to the property earning a 2021 industry award special recognition for amenity excellence
- Built and expanded executive-level relationships with building ownership, development groups, and corporate partners, resulting in additional service contract opportunities across multiple national high-rise properties
Corporate Operations Director | March 2016 – April 2017
- Directed regional operations across 15 locations, overseeing 50 employees and more than $10M in annual revenue
- Led performance improvement initiatives focused on sales growth, profitability, operational efficiency, and client retention across regional portfolio
- Developed and coached management teams on sales strategy, prospecting, KPI accountability, financial performance, and operational execution
- Conducted executive-level business reviews with property management partners to evaluate P&L performance, forecast results, and implement corrective action plans
- Initiated corporate partnership and tenant engagement strategies that increased revenue generation opportunities across multiple locations
General Manager | May 2012 – March 2016
- Executed full operational and financial turnaround of underperforming facility, improving annual net operating income from a $16K loss to a $15K profit within one year
- Managed daily business operations with accountability for revenue generation, profitability, membership growth, and client experience
- Developed and executed targeted marketing, promotional, and member engagement initiatives to increase sales and drive recurring revenue
- Owned full client acquisition and onboarding process including prospect engagement, tours, needs analysis, and membership conversion
AWARDS & RECOGNITION
- President’s Club – Managed IT Services Provider
- Rookie Sales Award – Managed IT Services Provider
- Highest Net Operating Income Facility – Hospitality and Wellness Management Company
EDUCATION
Bachelor of Science
CORE COMPETENCIES
Enterprise Account Management | New Business Development
Consultative & Solution-Based Selling | Revenue Growth & Profitability Expansion
Strategic Prospecting & Lead Generation | Contract Negotiation
Executive Relationship Management | Pipeline Management & Forecasting
Client Retention & Account Expansion | Cross-Functional Leadership
CRM & Sales Process Management | Financial & Operational Analysis
