Over 17 years experience in configuring, monitoring, upgrading and maintaining systems hardware, software and related infrastructure. Over 9 years experience as a Sr. I.T. Administrator. Possess MCP, N+ and A+ certification. Strong analytical skills; able to work with technicians from various technical disciplines to troubleshoot complex networks. Proficient in using Active Directory ,DNS, Microsoft Office ,RDP, Hyper V and support for workstations. Knowledgeable in the use of Windows applications, Tcp/Ip , WEP and WPA wireless security, Cisco and Fortinet firewalls. Performs additional support activities including monitoring, back-ups, scripting, imaging, patch implementation, incident resolution, account maintenance, password resets, system upgrades, and data migrations. Excellent time management and organization skills. Self-starter, goal-driven, and hard working.
EXPERIENCE
MSP (2019-2024)
System Administrator
- Experience with Microsoft server 2012-2022 operating systems.
- Able to administer Microsoft Active Directory and LDAP protocol, setup new users, security groups, group policies, and other admin AD functions.
- Worked in Microsoft 365, Exchange Online, OneDrive, Azure AD.
- Assisted in the build of a DataCenter including the installation of switches, server, JBODS, firewalls and cable management systems.
- Experience with firewalls including Fortinet, Unifi and Datto.
- Experience with multiple VOIP systems including Vonage,Verve and T3.
- Remote PC support.
- Experience with backup software including Veeam and Datto backup.
Non-Profit (2006-2018)
I.T. Manager
- Responsible for entire IT infrastructure of corporate headquarters and 2 remote offices. Provided agency wide network administration support including server and workstation maintenance and upgrades, backup and disaster recovery, user account setup and security administration.
- Increased network efficiency by 15% by migrated remote offices network communications from radio to MPLS to improve network stability.
- Plan, coordinate, and implement network security measures including security patches and antivirus software in order to protect data, software, and hardware.
- Ability to analyze, and review software to increase network efficiency or to adapt software to new requirements.
- Planned and Migrated mailboxes from On-Premises Exchange 2007 to Office 365.
- Worked with various vendors including negotiating contracts.
EDUCATION
- MCP, Network + Certification, A + Certification
