A client-focused Field Technician with a Computer Science degree and hands-on MSP experience supporting 80+ clients across healthcare, retail, and professional services. Skilled in Windows Server, VMware, SonicWall firewalls, and M365 administration, with scripting experience in PowerShell and JavaScript to automate workflows. Combines strong technical ability with consultative communication—identifying client pain points, upselling solutions, and delivering reliable on-site and remote support.
Redacted Michael Gibson