Professional Summary
Results-driven Systems Engineer with extensive experience in designing, implementing, and maintaining secure, scalable IT infrastructures. Adept at optimizing systems performance, ensuring compliance, and delivering innovative solutions for enterprise environments. Proven ability to lead cross-functional teams, automate system processes, and architect resilient network environments.
Key Achievements
- Successfully designed and deployed secure network architectures for multi-site enterprise clients.
- Led virtualization initiatives using VMware and Hyper-V, improving resource utilization.
- Implemented automated monitoring and scripting solutions that reduced manual workload.
- Assisted in ensuring compliance with HIPAA and SOC 2 standards across infrastructure deployments.
- Developed disaster recovery strategies that improved system uptime and resilience.
Professional Experience
MSP (2020-Present)
Systems Engineer / Infrastructure Engineer
- Designed and deployed secure network architectures including VPNs, VLANs, and advanced routing protocols.
- Managed Windows and Linux servers for high availability and disaster recovery readiness.
- Configured Active Directory, Group Policy, and domain services for identity and access management.
- Led virtualization projects using VMware and Hyper-V to improve scalability.
- Implemented monitoring and automation scripts using PowerShell and Bash.
- Collaborated with cross-functional teams to deliver compliant, high-performance IT solutions.
- Documented technical processes and provided training for internal teams and clients.
Best Buy (2011-2022)
Microsoft Consultant / Sales Lead / Geek Squad
- Delivered technical support and repair services for consumer and small business clients.
- Installed and configured operating systems, software, and network components.
- Educated clients on technology best practices and security measures.
Education
- Master’s in Secondary Education of Mathematics
- Bachelor of Arts in Mathematics
Skills & Expertise
- Network Architecture & Design: Secure, scalable topologies for enterprise environments.
- Protocols & Services: TCP/IP, DNS, DHCP, VLANs, VPNs, routing protocols.
- Firewall & Security: Firewalls, IDS/IPS, zero-trust principles.
- Windows & Linux Server Management: Installation, configuration, patching, performance tuning.
- Active Directory & Group Policy: Identity management, permissions, domain services.
- Virtualization & Cloud: VMware, Hyper-V, AWS, Azure hybrid deployments.
- Business Continuity Planning: Failover strategies and redundancy solutions.
- Backup Solutions: Veeam, Acronis, enterprise backup tools.
- Endpoint Protection: Antivirus, EDR solutions, vulnerability scanning.
- Compliance Standards: HIPAA, SOC 2, ISO 27001 frameworks.
- Automation & Scripting: PowerShell, Bash, Ansible, Puppet.
- Soft Skills: Technical documentation, client communication, project collaboration.
