Experience
MSP (2021-Present)
Systems Engineer
- Daily support of many clients/accts/end users including their usability; their AD & M365 accounts, and their particular machine maintenance – infrastructure responsibilities include client, network, and server patching; network switch feature configuration, network maintenance via command line tools, and network general/common troubleshooting; as well as installing, configuring, and maintaining servers
- Powershell administrating, automating administration of Windows servers, automating repetitive tasks and generating reports (including creating and managing AD accounts and groups, updating tables, terminating users, and removing installations of live software installations across the environment)
- Using O365 administration center for managing of mailbox policies, setting limits, assigning users, admin. roles, recovering of deleted files, creating a new hire request/mailbox, and creating security groups
- Administering IP addressing schemes and subnetting amongst installing, configuring, and administering of
- Cisco’s routers, switches, and phones – installation and configuration of firewalls, access points, and controllers – all utilizing CLI; configuring VLANs; utilizing network commands for health diagnostics/fixes
- In AWS – deploying services, maintaining operations, automating and orchestrating, troubleshooting common issues as well as deviations from baseline(s)
Environmental Agency (2019-2021)
Systems Administrator
- Installing, configuring, and maintaining scripting as it relates to servers’ functions and features; deploying, managing, and troubleshooting around storage; clustering servers – specifically heavily Linux
- Diagnosing and troubleshooting user issues with OSs, remote access – as well as software and hardware – including tracking in the helpdesk system
- Installing virtualization technology as well as creating, migrating, and cloning virtual machines – including installing OSs after creation; managing the virtual machines; creating a datacenter; administering monitoring; administering hosts and clusters – all with high availability – including using the CLI – and all using VMWare
- Using Windows Server and/or Active Directory for creating user groups and permissions, administering OUs and their respective rights, disabling users, administration of group policies (desktop icons and links)
Software Company (2017-2019)
Enterprise Sales Executive
- Prepare, manage, and process proposals/RFIs/RFQ’s/purchase orders in a timely manner
- Manage complex sales cycles with a consultative sales approach
- Closed deals in excess of $100K ACV/ARR, incl. shortest closed deal in company history over $100K ACV
Another Software Company (2015-2017)
Sr. Sales Rep
- Achieved yearly client booking quota of $1.8M-2.7M 4/7 qtrs of $5-10M yearly billing forecast
- Conduct introductory & on-site meetings of Enterprise AI-for-IT Ops solutions to Fortune 1000 institutions
- Facilitate & accelerate POCs/paid-pilots through ROMs/SOWs through EULAs/POs/closed
Another Software Company (2014-2015)
Enterprise Account Director
- Achieved quarterly quota of $275K/qtr 4/6 qtrs among $2-5M forecast of IT Ops/Cybersecurity software
- Acceleration of 1-25K employee count company software sales cycle throughout 9-12 month cycle
- Cultivate and educate partners within the channel to drive reciprocal business
IT Company (2103-2014)
Account Director
- Execution of hardware/software products sales cycle, selling all types of hardware, software & accessories
- Achieved quota of $250K revenue 5/7 qtrs and ordered respective deals in excess of $1Million
- Featured in company-wide monthly newsletter for performance in 1-10K employee department
Education
- Bachelor of Arts Pre-Law
Certifications:
- CompTIA Cloud+
- CompTIA Server+
- CompTIA A+
- CISSP
- Microsoft Certified: Azure fundamentals
- CompTIA Network+
- CompTIA Security+
- MCSE
- CCNA
- CCNP
- CCDP
- Professional Engineer
- RHCSA
- RHCE
