Education
- Bachelor of Science in Mathematical Computer Science
 
Certifications
- CompTIA A+, Network+, Security+, Secure Infrastructure Specialist, IT Operations Specialist, Network Security Professional, Security Analytics Professional, LPI Linux Essentials, ITIL 4 Foundation [CB]
 - Seeking Certification: CYSA+, Project+, Pentest+
 
Skills
- Python, Bash, C/C++, SQL, PowerShell scripting.
 - Software Proficiency: MS PowerPoint, Excel, Word, VMware, Active Directory
 
Experience
Air National Guard (2022-Present (Part-Time)
Cyber Defense Operations
- Revise, validate, and maintain Standard Operating Procedures (SOPs) for Windows
 - Systems, encompassing enterprise checks, system diagrams, wiring diagrams, and other documentation essential for reporting and change management across all platforms, networks, and security tiers.
 - Verify that software and hardware configurations adhere to DISA, DOD STIGs, and AF TOs to ensure compliance with established standards.
 - Execute updates for client/server software and upgrades for hardware, including hardware replacement as needed.
 - Cyber Shield 2024 – White Team Member
 - Ensured adherence to rules and regulations by monitoring activities of red and blue teams throughout the two-week simulation.
 - Evaluated and graded the performance of the blue team on their detection and response to injections from the red team.
 - Awarded the Army Achievement Medal for outstanding performance in maintaining simulation integrity and effectiveness.
 
MSP (2023-Present)
Help Desk Analyst
- Provided comprehensive technical support to end-users, troubleshooting and tuning end-user hardware, peripheral hardware such as printers/copiers, and client network environments, ensuring minimal downtime and optimal system performance.
 - Conducted troubleshooting and operations for Windows 10 and 11 systems, resolving issues promptly to maintain productivity.
 - Addressed G suite and email issues, including troubleshooting within Google admin, to ensure seamless communication for end-users.
 - Identified and resolved basic networking issues, utilizing root cause analysis to address underlying problems.
 - Offering support for mobile phones, assisting users with setup, configuration, and issue resolution.
 - Demonstrated SharePoint navigation skills and a basic understanding of SharePoint functionality to assist end-users effectively.
 - Administered Active Directory, managing user accounts, permissions, and group policies to maintain security and access control.
 - Responded to network and server alerts promptly, minimizing downtime and ensuring maximum uptime for critical devices.
 
Recreation Org (2018-2021)
Linux User Group
- Installing popular Linux distributions such Ubuntu and Arch onto virtual machines and hardware. This allows students to learn and make mistakes without damaging their own devices.
 - Assisted with the preparation of monthly meetings.
 - All-Star hackathon: Worked with the employees at Fast Model sport to build a software that allows Basketball organizations to examine players on contract years. (3rd place
 - Hacking4Justice: Two-day event using R programming language to develop research questions using H4J Data with the assistance of Data Scientists.