CERTIFICATIONS
- CompTIA CSAE
- CompTIA Security X ce
- CompTIA CySA+
- CompTIA Security+
EMPLOYMENT EXPERIENCE
Managed Service Provider (Same as below) | Project Engineer | January 2026-Present
- Lead new-client onboarding, including full configuration, MFA enforcement, conditional access, and deployment of inline email security solutions
- Update and maintain Microsoft 365 and Google Workspace tenants, ensuring alignment with security best practices, phishing/spam policies, and compliance requirements
- Perform security hardening across cloud tenants, implementing anti-phishing, anti-spam, DLP, safe-link/safe-attachment policies, and identity protections
- Plan and execute cloud and email migrations, including mailbox moves, SharePoint/OneDrive transitions, and full DNS cutovers with zero-downtime objectives
- Manage and administer the organization’s security awareness training platform, including automated phishing simulations, user risk scoring, and dark-web credential monitoring
- Create and maintain detailed documentation for all tools, configurations, and project workflows to ensure consistency, knowledge transfer, and repeatable delivery across client environments
Managed Service Provider | IT Support Specialist | December 2023-January 2026
- Perform first-line incident response, including isolating compromised endpoints, revoking active sessions, resetting credentials, and validating system integrity after suspicious activity
- Investigate and resolve VPN failures, firewall access issues, and network performance anomalies, restoring secure connectivity for client environments
- Assist with email security investigations, including phishing analysis, message tracing, and remediation of compromised accounts
- Provide technical support to clients, resolving hardware and software issues efficiently and ensuring minimal downtime
- Field service calls and travel onsite to clients to resolve technical issues, build client rapport and maximize customer satisfaction
TECHNICAL SKILLS AND PROJECTS
- Tools: Avanan, Cylance/Sentinel One, Datto, Addigy, Autotask, Breach Secure Now
- Platforms: Microsoft 365, Azure, Google Workspace, AWS
- Systems: Linux, Windows, Apple/iOS
- Networking: SonicWall, Meraki, Server Maintenance, Network Troubleshooting, Device Management
- Programming: Python, C++, Bash, Command Line/CLI
EDUCATION
- Master of Science, Computer Science May 2023
- Bachelor of Science, Cyber Security May 2022
- Cumulative GPA: 3.36/4.00 | Dean’s List: Fall 2018 – Spring 2023
- Men’s Soccer Team; Captain 2020-2022
