MSP Senior Cloud Project Engineer (same MSP since 2009)

About

Objective

  • Seeking a Network Systems Administrator role to leverage my technical skills in designing and implementing Microsoft 365 and Microsoft Azure solutions and contribute to the growth and success of the team and end customers

Technical Knowledge

  • Microsoft Certified Professional
  • Microsoft 365 Certified
  • Diagnostic and repair of computers systems
  • Administration of Windows Server and Server Roles
  • Microsoft Exchange Online and Exchange Server including Hybrid deployments.
  • Maintaining and Configuring Local and Wide area networks
  • Implementing Microsoft Active Directory and Microsoft EntraID hybrid configurations using Azure AD Connect
  • Microsoft PowerShell scripting to reduce administration time for common tasks

Education and Training

  • Certifications
  • Microsoft 365 Certified: Messaging Administrator Associate
  • Microsoft 365 Certified: Fundamentals
  • Microsoft Certified Professional
  • Microsoft Certified Technology Specialist: Windows Server 2008 R2, Server Virtualization

 

Exams

  • MS-203 – Microsoft 365 Messaging
  • MS-900 – Microsoft 365 Fundamentals
  • 70-411 – Administering Windows Server 2012
  • 70-410 – Installing and Configuring Windows Server 2012
  • 70-659 – TS: Windows Server 2008 R2 Server Virtualization
  • 70-270 – Installing, Configuring, and Administering Microsoft Windows XP Professional

Education

  • Associate degree in Electronics Engineering
  • Experience Equivalence of a Bachelor’s Degree in Computer Science

Professional Experience

MSP in LA (2009-Present)
Senior System Administrator

  • Designed and configured a multi-tenant Microsoft Active Directory network, consisting of 40 servers, ensuring seamless user access and security.
  • Implemented Group Policy settings to enhance client isolation, increasing network security.
  • Utilized clustering and load-balancing techniques to minimize client downtime, resulting in a more stable network.
  • Regularly maintained and updated servers to ensure optimal performance and security.
  • Diagnosed and repaired personal computers from various manufacturers, achieving a high customer satisfaction rate.
  • Managed customer inquiries through incoming calls, providing effective technical support.
  • Responded to support emails and help desk tickets promptly, addressing issues efficiently.
  • Progressed from a Technician role to a System Administrator, showcasing dedication and competence.
  • Implementation of Single Microsoft Active Directory Forest to multiple Microsoft 365 Tenants infrastructure.
  • Including Minimal Hybrid Migration of Hosted Microsoft Exchange to Exchange Online.

Computer Repair (2007-2009)
Systems Technician 

  • Diagnosed and repaired personal computers from various manufacturers.
  • Component and Board level repair of Laptops from various manufacturers
  • Troubleshoot Software and Network errors under Windows operating environment.
  • Acronis True Image versions 8, 9, 10, and 11
  • Answer incoming calls for customer inquiries.

Location

LA

Salary

$100,000

About the Company 

Bowman Williams is a national specialized staffing firm for Cloud Service Providers and Managed Service Providers. Ranked by Forbes as one of America’s top 200 Best Staffing Firms in America, we are a good resource for candidates looking to advance their careers in the Cloud Solutions and Services industry.

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