SUMMARY
Dedicated and results-driven IT Consultant with 5 years of experience in providing strategic IT solutions and consultancy services to diverse clients. Proficient in analyzing complex technical issues, developing innovative strategies, and implementing effective solutions to enhance operational efficiency and achieve business objectives. Seeking to leverage expertise in IT consulting to contribute to the success of a forward-thinking organization.
WORK EXPERIENCE
MSP in NYC (2022-Current)
Information Technology Consultant
- Conduct an in-depth evaluation of the client’s IT infrastructure and architecture and identify areas that require improvement and optimization.
- Collaborate with key partners at the client’s organization to craft and implement tailored IT strategies and solutions that align with specific business objectives.
- Partner with cross-functional teams/departments to design and implement cutting-edge technology solutions, including cloud computing, cybersecurity, and data analytics.
- Develop and curate information, training sessions, and demo workshops to educate end-users about the latest IT trends, best practices, and technologies.
- A focus on building and maintaining strong relationships with organizations and managed service providers (MSPs) by delivering high-quality service and exceeding expectations.
Philanthropy Company (2019-2022)
Information Technology Associate
- Function as technical liaison to the IT Director; assist with departmental objectives, identify areas for improvement, develop project roadmaps/solutions, and improve overall user experience.
- Leading, planning, and implementing projects, policies, and IT initiatives, e.g., vetting, selecting, and deploying Mobile Device Management (MDM) solutions, VOIP solutions, Office 365 DLP policies, etc.
- Work with the department to develop and maintain an ongoing cybersecurity awareness program to mitigate organizational risk by facilitating in-person and on-demand training, along with quarterly phishing tests, to gauge and address knowledge gaps.
- Develop and curate clear, concise, and actionable internal-facing documentation of business processes, workflows, and educational materials-Coupled with live training for Helmsley tools, applications, and policies.
- Provide personable and knowledgeable in-person and remote hardware and software support to 100+ users.
Financial company (2018-2019)
Security Analyst
- Collaborated with the internal security team to draft, develop, and implement conditional access policies and IAM best practices and advise on GDPR retention periods.
- Regularly performed tuning and filtering of SIEM alerts and monitoring components to ensure relevant security data is gathered – Sumo Logic, CrowdStrike, and Amazon Macie
- Worked with the security team to advise CISO on adoption, implementation, and practices to ensure that NIST control requirements are met.
- Collaborated with senior analysts to review and assist with identifying and defining key systems to ensure proper recovery processes and solutions are in place.
- Assisted in the development of staff materials for training and knowledge base for proper security understanding and implementation of GDPR, Finance, and Chrome/software rules
EDUCATION
- A.S. Math
