MSP Rookie to Trusted Engineer

About

I am a dedicated and detail-oriented professional with a strong foundation in information technology, and a passion for cybersecurity. I’m seeking a challenging position to leverage my technical skills, adapt and learn new ones, and contribute to the protection of sensitive information.

Experience

MSP in NJ (2022-Present)
Level 2 Systems Engineer

  • Expertise in building and editing network diagrams for a slew of our clients. Troubleshooting issues from many purpose-built servers, such as domain controllers, file servers, RDS servers. Proactively responding to network outage, and account compromise alerts to identify and resolve issues, minimizing downtime and making improvements to ensure smooth operation. Collaborating with account managers to recommend actions aimed at enhancing client security measures. Creating documentation for other techs to reference and improve the efficiency of the client experience.

MSP same above (2021-2021)
Level 1 Systems Engineer

  • Extensive experience with Azure/365 environments, including user management, creation of conditional access policies, ensuring proper access control on current and previous employees. Adept at analyzing and responding to security alerts, particularly related to email security, malware detection, and suspicious reported activity.
  • Strong track record of managing an office with 100+ users, providing end user hardware/software support. Proficient in maintenance and installation of network rack hardware. Administration of Active Directory integrated with 365, management through PowerShell, scripting.
  • Adept at aligning recommended security initiatives with organizational goals, ensuring a proactive approach to risk mitigation.

Skills

Java , Python , SQL , Azure/365 , Cisco Meraki / SonicWALL , VMWare , BlackPoint , Sophos , Citrix Cloud , Windows Server , Mimecast, ConnectWise , FortiGate VPN , Auvik

Education

  • Bachelor of Science in Information Technology, Minor in Business

Certification(s)

  • CompTIA Security +
  • Palo Alto Networks Certified Cybersecurity Entry-Level Technician

Location

NYC

Salary

$65,000

About the Company 

Bowman Williams is a national specialized staffing firm for Cloud Service Providers and Managed Service Providers. Ranked by Forbes as one of America’s top 200 Best Staffing Firms in America, we are a good resource for candidates looking to advance their careers in the Cloud Solutions and Services industry.

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