MSP & SaaS Sales Leader IT Solutions Cybersecurity & Cloud Services
Results-driven sales professional with 10+ years of experience in IT services, SaaS, and cloud computing sales. Proven success in identifying new clients, managing full sales cycles, and exceeding revenue targets. Adept at engaging C-level executives and IT decision-makers to deliver tailored cybersecurity, cloud storage, and IT solutions that drive business success.
Core Competencies
- MSP & IT Solutions Sales, Cloud Computing & Cybersecurity, New Business Development
- Consultative Selling & C-Level Engagement, Pipeline Management & CRM Optimization
- Prospecting, Negotiation & Closing, Trade Shows & Industry Networking, Sales Strategy Execution
Professional Experience
SaaS Company (2012-Present)
Inside Sales Manager SaaS & Cloud Storage Solutions
- Drive new business acquisition and account growth for a leading cloud storage and cybersecurity-focused SaaS provider.
- Manage full sales cycle from prospecting to closing, while developing strategies to increase recurring revenue.
- Generated $1 million in new revenue by identifying and closing deals mid-market and enterprise IT decision-makers
- Increased custom er acquisition by 40% through targeted outbound prospecting, lead nurturing, and consultative sales techniques
- Developed and executed sales strategies that grew the company’s MSP and cybersecurity client base by 30%, aligning solutions with IT compliance and security needs
- Closed high-value contracts by effectively presenting cloud-based backup, disaster recovery, and secure file-sharing solutions IT directors and CIOs
- Attended industry events and trade shows expanding the company’s visibility and building strong relationships within the IT services sector.
- Shortened sales cycle by 15+ days by streamlining CRM processes, implementing automated follow-ups, and optimizing lead scoring
Best Buy / Geek Squad (2009-2012)
Geek Squad Supervisor IT & Cybersecurity Solutions
- Led a high-performing team focused on IT consulting, cybersecurity solutions, and customer relationship management
- Increased IT service contract sales by 30% by implanting a consultative sales approach
- Improved customer retention by 20% by optimizing service follow-ups and personalized IT support solutions
- Managed high-profile client accounts ensuring top-tier service delivery
Technical Skills
- MSP & IT Services: Cloud Storage, Cybersecurity Solutions, Backup & Disaster Recovery
- CRM & Sales Tools: Zoho CRM, Zendesk, MailChimp
- Networking & Cybersecurity: VPNs, Endpoint Protection, Data Compliance
- Cloud Computing: SaaS, AWS, Azure, Microsoft 365, Google Workspace
- Technical Support & Troubleshooting: IT Consulting, System Security, Risk Assessments
