Professional Summary
Business Professional and Military Veteran with a Secret Security Clearance and over 5 years of proven experience in the United States Marine Corps. Accomplished measurable results while leading teams of 4 – 39 in dynamic, fast – paced environments. Possess a comprehensive background in Lean Logistics Operations derived from conducting domestic and global operations in Japan and Iraq. Managed risk upon multiple lines to protect assets, property, and equipment valued over $10B while exceeding the expectations of senior leadership. Possess extensive knowledge in Information Technology Integration. Recipient of multiple awards for outstanding performance and professionalism. Career supported by a Master of Business Administration.
- Personnel Development Strategic Planning Business Development
- Leadership
- Data Analysis
- Training and Development
- Policy Implementation
- Organization/Communication
- Microsoft Office Suite
Work Experience
MSP (2022-2025)
Senior Systems Administrator
- System maintenance: Monitor, maintain, and optimize systems, including software and operating systems
- System security: Ensure security through access controls, firewalls, and backups
- Troubleshooting: Troubleshoot technical issues and outages
- System configuration: Install, configure, and set up software, hardware, accounts, and workstations
MSP in the greater ATL area (2019-2022)
Senior IT Specialist
- Support over 75 businesses with desktop troubleshooting, PC/hardware repair, networking, server, and telephony installation and setup, monitoring, and maintenance
- Research, analyze, and test applications and system software for user compatibility
- Ensure IT compliance for global infrastructure services (e.g. antivirus, license management, incident management, Security, Asset Management)
Car Dealership (2016-2018)
Business Development Manager
- Driving force behind generating new sales leads and contracts
- Identified new business opportunities and arranged business development meetings with perspective and existing clients and banks
- Work with the internal team, marketing staff, and other managers to increase sales opportunities and thereby maximize revenue for the organization
Marine Camp (2013-2017)
Senior IT Specialist
- Installed, repaired, and managed IT systems in stand-alone and client server environments
- Prepared system documentation relating to establishing and maintaining security, integrity, and business continuity controls and documents
- Monitored, troubleshot, and optimized Local Area Networks and Base Area Networks; implemented server and desktop-level patching functions
- Responsible for imaging, reimaging and configuring of workstations and printers across the entire U.S. Military enterprise network
Medical Group (2010-2015)
IT Consultant
- Developed long and short-term strategic plans ensuring network capacity for future requirements
- Planned and managed daily IT operations; budgeted, forecasted, installed software, and maintained general situational awareness regarding operations
- Reviewed client requests and validated appropriate solutions to schedule and complete multiple projects
Large IT Company (2008-2009)
Computer Network Technician
- Supervised a highly complex network server installation that contained over $2B worth of systems and equipment
- Provided network diagnostics, maintenance, repair, troubleshooting and implementation services to a variety of U.S. Navy installations worldwide
- Analyzed technical issues in all facets of computer network hardware, security, and systems
Pet Store (2007-2008)
Network Operations Specialist
- Restructured the company’s server room to ensure efficient operation; consistently recognized for technical troubleshooting skills and cost-effective solutions
- Supervised 4 personnel and enabled exceptional customer service feedback
- Ensured preventive maintenance was properly performed on all workstations, printers, and servers
UNITED STATES MARINE CORPS (2001-2007)
Radio Communications Assistant Supervisor
- Evaluated and documented 39 communications operations personnel; ensured proper career advancement based on performance and skillset
- Coordinated the deployment of all tactical and commercial radio communications equipment for multiple high-stress employments and exercises
- Maintained and operated over $5.5B worth of radio equipment in non-standard environments
Education
- Post Master’s Certificate in Technology Management
- Master of Business Administration in Business Administration
- Bachelor of Science in Information Technology and Information Security
Skills
- Windows
- Linux
- Active Directory
- Help desk
- Information Security
- Computer Networking
- Business Continuity Planning
- Network Support
- Certifications and Licenses
- CompTIA Security+ CompTIA
- Network+
