A personable and detail-oriented Technical Support Engineer with over two years of MSP experience supporting 2,000 users across 50 clients. Skilled in M365 administration, Intune, Entra ID, and cloud migrations, with hands-on expertise in SonicWALL, Meraki, and Fortinet networking. Experienced in creating SOPs, mentoring junior techs, and delivering white-glove client support, this professional combines strong technical ability with exceptional communication and service delivery.
Redacted Asher Davis
