PROFESSIONAL SUMMARY
Business-focused IT leader with 15+ years of experience across technology strategy, IT operations, infrastructure modernization, service delivery, cloud transformation, cybersecurity, and project leadership. Progressed from enterprise infrastructure operations into project management and executive technology advisory, bringing the ability to connect technical execution with business priorities. Experienced leading cross-functional teams and vendors, managing budgets and risk, building technology roadmaps, and communicating technology decisions to executives and operational stakeholders.
CORE EXPERTISE
IT Operations & Service Delivery | IT Strategy & Roadmaps | Project & Program Delivery | Executive & Stakeholder Communication | Vendor & MSP Management | Budget & Lifecycle Planning | Risk, Governance & Audit Readiness | Business Continuity & Disaster Recovery | Cloud & Infrastructure Modernization | Agile / Waterfall / Hybrid Delivery | Azure DevOps / Azure Boards | AWS | Microsoft 365 / Azure | VMware / Nutanix | Networking / DNS / IPAM
PROFESSIONAL EXPERIENCE
Managed Service Provider | Virtual Chief Information Officer (vCIO) | 2024 – 2026
Provided strategic technology leadership to a portfolio of SMB clients, partnering with executives and technical teams to align business priorities, technology investment, cybersecurity, service delivery, and operational needs.
- Led executive technology planning and translated business objectives into prioritized multi-year roadmaps, budgets, lifecycle plans, and actionable improvement initiatives.
- Advised business leaders on technology investment, operational risk, vendor decisions, modernization priorities, cybersecurity, and business continuity.
- Conducted technology, security, and compliance assessments to identify infrastructure gaps, business risk, audit-readiness needs, and improvement opportunities.
- Oversaw cloud migrations, infrastructure upgrades, security improvements, software deployments, and continuity initiatives while coordinating technical teams and third-party vendors.
- Developed executive business reviews connecting technology performance, risk, investment, project status, and recommended next steps in clear business language.
- Supported incident response, data protection, disaster recovery, governance, and compliance planning across client environments.
Energy Company | Project Manager | 2020 – 2023
Led cross-functional delivery of IT, infrastructure, and software initiatives ranging from operational projects to multi-year programs with budgets from hundreds of thousands to millions of dollars.
- Managed scope, schedules, budgets, risks, dependencies, resources, vendors, and stakeholder communication from initiation through delivery.
- Led internal and vendor teams, established delivery structure and accountability, resolved issues, escalated risks, and implemented mitigation plans to protect project outcomes.
- Prepared and presented project status, risk, decision, and executive updates to cross-functional teams and senior management.
- Managed the customer interface, gathered requirements and feedback, and aligned project outcomes with business needs and expectations.
- Delivered work using Waterfall, Agile, and hybrid approaches; used Azure DevOps / Azure Boards for work tracking in Agile delivery.
- Built strong relationships across business stakeholders, technical teams, leadership, and vendors to maintain alignment and move work forward.
Energy Company | Server Operations Specialist / Team Lead | 2009 – 2020
Supported and led enterprise infrastructure initiatives across server operations, virtualization, cloud, networking services, application delivery, and data center environments.
- Helped lead the transition of on-premises infrastructure to AWS, reducing physical hardware requirements and associated maintenance costs.
- Spearheaded virtualization modernization from VMware to Nutanix, improving operational efficiency and reducing infrastructure costs.
- Expanded VMware virtualization to approximately 90% of servers in the Houston data center, improving resource utilization and scalability.
- Delivered major platform upgrades including Citrix Metaframe to XenApp and Windows DNS/DHCP to enterprise IP address management (IPAM).
- Supported relocation of business systems from Portland, Oregon, to Houston while minimizing disruption to business operations.
- Improved security posture by migrating business systems from Citrix Web Interface to Citrix NetScaler in response to security audit requirements.
- Provided team leadership and cross-functional coordination for complex infrastructure changes, troubleshooting, and operational priorities.
EDUCATION & CERTIFICATION
Bachelor of Science, Business – Information Technology Management (2020)
Associate of Science – Systems, Networking, and LAN/WAN Management (2005)
CompTIA Project+
