SUMMARY
Motivated cyber focused Network Engineer with 16 years of experience in IT Administration and Network Engineering. Experienced in implementing and supporting physical, virtual, and cloud server environments; implementing and supporting Ruckus, Cisco, Meraki, HP, and SonicWall networks in companies ranging from 10 to 500 employees and 1 to 65 locations. Seeking a position in Network Engineering or Security Analysis.
CAREER EXPERIENCE
MSP (2022-Present)
Senior Network Engineer
- Designed, implemented and supported networks in various industries including hospitality, accounting, construction, and software engineering. Created scripts to automate updating of Ruckus and Cisco switches to improve reliability from 90% to 99%.
- Created Powershell scripts for use in deployments and reporting for Office 365 – reduced onboarding time by 40% and increased MFA compliance.
- Performed Tier 2 and Tier 3 help desk duties, security assessments, remediations, and project management. Worked 5 security incidents to resolution – recovered 10 servers and 50 workstations, with no loss of data or performance.
Medical Practice (2019-2022)
NOC Technician
- Monitored applications and ensured resolution of issues that arose across 500+
- servers, 12 primary applications, and 4 data centers. Improved uptime from 97% to 99.9%
- and reduced average resolution time from 4 hours to 1 hour.
- Developed and maintained an automation application which reduced routine twice daily checks on production applications from 2 hours to 10 minutes.
- Implemented Arctic Wolf and Kibana for security monitoring.
MSP (2008-2018
IT Administrator & Help Desk Technician
- Managed all aspects of the domain and network including 6 managed switches, 3 routers,
- 2 firewalls, and 15 servers. Worked with physical servers and virtualized environments on both Hyper-V and vSphere, and Cloud infrastructures (AWS and Azure). Dealt with multiple operating systems with a primary focus on Windows, and worked with multiple types of routers/firewalls.
- Performed security functions such as writing policies, performing vulnerability tests, and limited penetration tests.
- Programmed and troubleshot issues related to the Avaya IP Office phone system family, PC, and networks.
EDUCATION
- BA – Cyber-Security/Computer Science
- AA – Cyber-Security
SKILLS
- IT Infrastructure, Administration and Network Design
- Problem solving and analysis
- Experience with Desktop and Server operating systems, Avaya IP Office family, AWS, VMware, Azure, Cisco Networking, Ruckus Networking, and Sonicwall.
- Familiarity with Fortinet, Juniper, and Project Management.
- Knowledge of multiple programming languages including C, C++, HTML, Powershell, Bash, Java, SQL, and Python.
