SUMMARY
IT professional specializing in network infrastructure and system administration, seeking a systems and network engineer position. Experienced in designing and supporting secure, scalable networks, managing firewalls and VPNs, and optimizing Wi-Fi and server environments. Skilled in troubleshooting complex technical issues, implementing best practices for security and compliance, and delivering reliable connectivity solutions for diverse business environments.
EXPERIENCE
MSP (2023-Present)
IT Engineer
- Manage network infrastructure and systems for 10+ small to mid-size business clients, including campus networks and colocation datacenter environments.
- Design and implement network architecture solutions, including site-to-site VPN and remote VPN deployments.
- Deploy and manage firewalls (Cisco ASA, Meraki) with advanced security
- Administer Windows Server environments and cloud platforms (Office 365, Google Workspace).
- Configure network devices (Cisco, UniFi) and design secure Wi-Fi networks.
- Manage specialized networking for IoT and building systems including cameras, HVAC, VoIP, and access control.
- Ensure security compliance across client infrastructure.
- Monitor systems and network performance to maintain SLA compliance.
Desktop Support Engineer | August 2023-March 2025
- Documented incidents and workflows in Kaseya to improve team knowledge.
- Provided Tier 1/Tier 2 support for Windows and macOS environments.
- Administered Active Directory and Group Policy for 25+ client environments.
- Managed Office 365 tenant administration.
- Built and configured servers, Hyper-V VMs, and workstations.
- Oversaw domain purchases, renewals, and DNS configurations via GoDaddy.
Private Music Teacher (2013-2023)
- Provided individual and group music instruction and collaborated with band directors.
- Performed duties including audition judging, scheduling, record keeping, and curriculum development.
EDUCATION
- Bachelor of Arts in Music Performance
TECHNICAL SKILLS
- Network design & implementation
- Cisco routing and switching (IOS), VLAN design, trunking, STP, EtherChannel
- Firewall administration: Cisco ASA, Meraki MX (security policies, NAT, ACLs, VPNs)
- VPN technologies: site-to-site IPsec, remote access VPN, SSL VPN
- Wireless networking: UniFi and Meraki Wi-Fi design, RF optimization, roaming analysis
- DNS, DHCP, RADIUS, SMTP, and core network services
- Network segmentation, security hardening, and compliance best practices
- Windows Server (AD DS, GPO, DNS, DHCP), Hyper-V
- Office 365 & Google Workspace administration (identity, mail flow, security)
CERTIFICATIONS
- Cisco CCNA
- CompTIA Network+
- CompTIA A+
PROJECTS
- Multi-Building Network Redesign Project for Church Campus
- Redesigned a flat, unmanaged multi-building network into a segmented, secure architecture using Cisco switching and routing. Implemented VLAN segmentation, inter-VLAN routing, and ACL-based traffic controls to improve performance and reduce lateral movement.
- Configured and deployed a Cisco ASA firewall to enforce security policies, manage NAT, and support remote access VPN connectivity. Deployed a Ubiquiti point-to-point wireless bridge to extend reliable, high-throughput connectivity between buildings and integrated existing
- Ubiquiti Wi-Fi access points.
- Multi-Site Network Design Project for Non-Profit Organization
- Designed and deployed a new Active Directory domain and core network infrastructure for a main office and satellite location. Implemented Cisco ASA firewalls and Cisco switching at both sites. Built a site-to-site IPsec VPN tunnel to link the offices, enabling seamless authentication and access to centralized file shares and resources. Delivered a scalable, secure multi-site environment that improved user access, centralized management, and overall network reliability.
