Senior Systems Administrator / Infrastructure Engineer / IT Manager with over 25 years of experience designing, implementing, and supporting hybrid infrastructure across Microsoft 365, Azure, AWS, Windows Server, virtualization platforms, and enterprise networking environments. Led security, compliance, and infrastructure initiatives for multiple organizations. Such initiatives included HIPAA and NIST compliance, CMMC readiness, breach investigations, and cloud and server implementations and migrations. Recognized for strong troubleshooting, automation, and the ability to design practical, cost-effective solutions that improve security posture, reliability, and operational efficiency. Known for delivering excellent customer service and trusted technical support to executive leadership, including multiple Presidential Cabinet Members, CEOs, and other VIP stakeholders.
Core Technical Skills
- Cloud and Identity – Microsoft 365 (Exchange Online, SharePoint Online, Intune, Entra ID/Azure AD), Google Workspace, and AWS administration; Conditional Access policy, hybrid identity integration, and identity lifecycle management
- Infrastructure – Windows Server 2008-2026, Active Directory, Group Policy, Linux Servers (Debian & Ubuntu)
- Virtualization – VMware, Hyper-V, Virtual Machine Deployment, Server Migration
- Security and Compliance – CMMC, NIST, HIPAA, Incident Response, Log Analysis, Risk Remediation, Security Hardening Endpoint and Security Platforms – SentinelOne, ThreatLocker, Huntress, Barracuda XDR, Adlumin
- Networking – TCP/IP, DNS, DHCP, VLANs, LAN/ WAN, VPNs, Firewall Administration, Routers and Switches
- Wireless – Wireless Network Design, Analysis, and Optimization
- Firewalls – SonicWall, FortiGate, Cisco ASA (ASDM & FMC) and Meraki
- Backup and Recovery – Azure Backup/Blob Storage, Veeam, Cove
- Automation – PowerShell, Scripting, Process Automation, RMM Automation (N-Central and ManageEngine), ImmyBot
- Operating Systems – Windows, Windows Server, Linux (Debian, Mint, Ubuntu), MacOS, iOS, Android
Professional Experience
MSP (2023-Present)
Project Engineer
- Supported infrastructure, security, and cloud environments for approximately 30 organizations representing multiple industries including manufacturing, financial services, medical, game development, and nonprofit sectors. Supported roughly 900 endpoints across client environments. Served as a senior escalation engineer, solutions advisor, and project engineer responsible for designing and implementing infrastructure, migrations, security and compliance initiatives.
- Led the design and implementation of a CMMC compliance program for a manufacturing organization, completing approximately 95% of required controls prior to accreditation submission.
- Created required network architecture and Controlled Unclassified Information (CUI) data flow diagrams to support compliance and audit readiness.
- Served as the primary security and compliance contact for multiple organizations, responding to insurance audits, risk assessments, and remediation requirements.
- Participated in breach investigations for multiple clients, working alongside cyber-insurance investigators to analyze: Windows Server event logs, Azure logs, Security Software logs, Firewall logs. Identified points of ingress and implemented remediation measures to close security gaps.
- Designed and implemented server infrastructure (Windows and Linux) in both Azure and on-prem environments using VMware and Hyper-V.
- Planned and executed server migrations, firewall upgrades, Microsoft 365 migrations, and infrastructure modernization projects.
- Led firewall upgrade projects, including migration from Cisco ASA/ASDM environments to Cisco FMC-managed
- Designed and implemented VLAN segmentation, VPN configurations, and firewall rule sets to improve network security posture.
- Conducted wireless network analysis using Kali Linux to map signal coverage, identify channel congestion, and resolve performance issues in large facilities.
- Implemented and administered endpoint detection and response platforms including SentinelOne, ThreatLocker, and Barracuda XDR solutions.
- Utilized and deployed backup and recovery solutions using Azure Backup, Veeam, and Cove.
- Automated administrative and operational tasks using PowerShell and N-Central automation policies across multiple client environments.
- Served as primary escalation engineer for complex infrastructure, networking, and security incidents
SELF EMPLOYED (2021-2023)
Consultant
WASTE MANAGEMENT (2013-2021)
Digital Field Services Analyst (contract to permanent)
- Provided infrastructure and technical support for 34 regional sites supporting over 600 users and systems. Responsible for local infrastructure including servers, networking equipment, endpoints, and telephony systems.
- Troubleshooting hardware and software on both desktop and laptop computers.
- Supported Windows Server infrastructure, SQL servers, and virtualization platforms in an enterprise environment.
- Used SCCM and enterprise tools to manage patching, software deployment, and system maintenance.
- Assisted with enterprise SD-WAN conversion across my entire managed area.
- Built automation scripts using Batch and PowerShell to streamline operational processes.
- Supported Office 365 and Azure AD administration and troubleshooting.
- Conducted site surveys, equipment lifecycle management, and hardware deployments.
- Provided troubleshooting support for network infrastructure including Fortinet and Cisco equipment.
- Successfully engineered and implemented cost-saving solutions for wireless bridge connectivity issues, saving over $10,000 in vendor costs.
- Managed approximately $125K in equipment inventory annually.
Airport (2012-2013)
Field Technician
IT Company (2011-2012)
Thin Client Rollout Technician (contract)
Government (2008-2011)
Exchange Administrator – State Department (contract)
- Rendered remote support to 184 Exchange servers in US embassies worldwide to uphold operations of 16 Exchange servers supporting the main State Department and local area bureaus in a 24/7 environment at the State Department’s HST
- Provided support for 31K+ Exchange users throughout 11 domains. In addition to serving as Exchange
- Administrator in an immense environment, voluntarily took on responsibilities of Exchange Engineer. Worked in a Network
- Operations Center (NOC) environment. Executed administrative duties to include creating Standard Operating Procedure
- (SOP) documents, collecting statistical data for distribution management, Disaster Recovery, and providing notification of outages with escalation to appropriate management.
Government (2003-2008)
Help Desk Supervisor | Help Desk Technician – Department of Homeland Security (contract)
UNITED STATES AIR FORCE, (Pentagon) Arlington VA 1999 to 2003
Enlisted | Message Review Operator | Profile User Agent Administrator
