Cybersecurity enthusiast with a passion for incident response, threat hunting, and digital forensics. Advanced knowledge of information security concepts, cyber threat analysis, network security, governance, and database security.
EXPERIENCE
MSP (2022-Present)
SOC Analyst
- Monitor and analyze security events/incidents with Splunk (SIEM).
- Perform real-time analysis of network traffic/system logs for threats.
- Manage security tools EDR, SIEM, anti-malware systems, & IDS/IPS.
- Monitor Data Loss Prevention (DLP) incidents and manage WAF.
- Analyze threat intelligence and evaluate how it applies to our systems.
- Investigate suspicious activities using Firewalls for network security.
- Reviewed Indicators of Compromise reports/blocked malicious IOCs.
- Conduct phishing email review, isolate malicious & release legitimate.
Another MSP (2021-2022)
Systems Engineer
- Manage and document system backup operations.
- Apply server and OS updates and patches in a timely manner.
- Install and configure new IT equipment and end-user computer.
- Troubleshoot and resolve Server, Sophos, Acronis, & VMware issues.
- Active Directory, Group Policy, Server, VMware, MFA, & O365 Admin.
- Diagnose and resolve issues with printers, scanners, telephones, etc.
Transportation Company (2019-2021)
IT Support Specialist
- Plan, organize, & complete work daily tasks within the deadline.
- Supporting customers with PC issues from multiple areas remotely.
- Administer network & data security, including Active Directory & GP.
- Install, configure, update & maintain software and hardware systems.
- Troubleshoot network with protocols such as TCP/IP, DNS, DHCP, etc.
IT Company (2018-2019)
Help Desk Technician
- Resolve customer calls with minimal assistance on time.
- Anticipate issues and provide technical solutions accurately.
- Communicate technical info effectively in response to inquiries.
- Provide excellent customer service and user interaction skillfully.
- Coordinate with relevant IT staff for a resolution to complex issues.
EDUCATION
- S. Cybersecurity
SKILLS
- Access Control
- Threat Analysis
- Active Directory
- Hardware Setup
- Troubleshooting
- Customer Service
- Endpoint Security
- Risk Management
- Technical Support
- Patch Management
- Application Security
- Network Monitoring
- Identity Management
- System Administration
- Antivirus/Firewall/VPN
- Vulnerability Assessment
TOOLS
- Nessus
- Meraki
- Sophos
- Splunk
- QRadar
- Acronis
- pfSense
- SonicWall
- VirusTotal
- Bitdefender
- Crowdstrike
- RocketCyber
- Carbon Black
CERTIFICATIONS
- Cisco – CCNA
- CompTIA A+
- CompTIA Network+
- CompTIA Security+
- CompTIA CySA+
- AWS – Cloud Practitioner
