Strategic MSP Engineer | Cloud, Virtualization, and Infrastructure Specialist

About

Professional Summary

  • Senior IT Systems Administrator with 15+ years managing enterprise
  • Windows/Linux/macOS environments, virtualization, and network infrastructure. Expert in Active Directory, Group Policy, PowerShell scripting, server virtualization (VMware/Hyper- V), and automation to ensure high availability and security across multi-site environments.
  • Proven ability to lead system upgrades, disaster recovery, and cloud integrations supporting 10,000+ devices

Core Competencies

  • IT Infrastructure Management
  • Cloud Solutions (Microsoft 365, Google Workspace)
  • Windows Server & macOS Administration
  • Identity & Access Management: Azure, MFA, SSO, Intune, Entra ID
  • Backup Solutions: Veeam, Acronis, Symantec Backup Exec
  • Network Design & Support (LAN/WAN, VPN, Firewalls)
  • Vendor Management & IT Procurement
  • Help Desk (Tier 2/3) & Technical Support
  • System Deployment & Device Rollouts
  • Asset & Inventory Management
  • End-User Training & IT Consulting
  • Cloud Infrastructure: Azure, AWS (if any exposure)
  • Security: Patch Management, Vulnerability Scanning
  • Server Virtualization: VMware, Hyper-V

Technical Skills

  • Operating Systems: Windows Server, Windows 10/11, macOS, Linux
  • Networking: LAN/WAN, Firewalls, VPNs, Routers, Switches, TCP/IP, DNS, DHCP
  • Cloud Platforms: Microsoft 365, Google Workspace, Azure AD (basic)
  • Systems Management: Active Directory, Group Policy, Remote Desktop, SCCM, Help Desk
  • Tools (ServiceNow, Jira)
  • Backup & Recovery: Disaster Recovery Planning, Veeam, Acronis, Cloud Backup Solutions
  • Security: Endpoint Protection, Access Control, MFA, BitLocker, Network Monitoring
  • Hardware Support: Desktops, Laptops, Printers, Scanners, Network Devices
  • Tools & Operations: Inventory Systems, Vendor Procurement, Ticketing Systems, Asset
  • Management

MSP (2011-Present)
IT System Administrator

  • Provided full-spectrum IT support for 20+ companies in construction, education, and non- profit sectors.
  • Managed over 3,000 Windows/macOS devices and led the deployment of 10,000+ devices during major upgrades.
  • Administered Microsoft 365 and Google Workspace environments, including licensing and security settings.
  • Maintained and monitored servers, routers, firewalls, switches, and data backup systems.
  • Directed disaster recovery and business continuity strategies to ensure minimal downtime.
  • Delivered Tier 2/3 help desk support, technical consulting, and end-user training.
  • Managed procurement processes, asset tracking, and vendor coordination for IT resources.
  • Oversaw logistics and client-side technology deployments across multiple sites.

Construction Group (2009-2011)
Buyer

  • Procured IT and construction-related equipment across various vendors.
  • Streamlined purchasing processes and optimized hardware inventory control.

Self-Employed (2004-2009)
 IT Consultant

  • Delivered IT consulting services to small and mid-sized businesses.
  • Supported infrastructure design, systems integration, and software implementation projects.

Financial Company (2000-2004)
Creative Director

  • Set creative vision for marketing campaigns and branding initiatives.
  • Led and inspired cross-functional creative teams and managed project timelines.
  • Collaborated with stakeholders and clients to align strategy with execution.

Radio Station(1998-2000)
Chief of Advertising Department
Journalist (1997 – 1998)

Education

Master’s degree in journalism, Advertising & Business Analysis –

Languages

  • English (Fluent)
  • Russian (Native)
  • Polish (Conversational)
  • Ukrainian (Conversational)

 

 

Location

Chicago

Salary

$90,000

About the Company 

Bowman Williams is a national specialized staffing firm for Cloud Service Providers and Managed Service Providers. Ranked by Forbes as one of America’s top 200 Best Staffing Firms in America, we are a good resource for candidates looking to advance their careers in the Cloud Solutions and Services industry.

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