IT Director – vCIO
Professional ~ Reliable ~ Integrity ~ Results ~ References
Passionate in his field, has a multiyear track record in managing corporate datacenters and successfully delivering complex business & technology solutions. With tenures at companies such as Microsoft, Price Waterhouse, and other high-profile organizations, proven leadership skills and executive references are all testimony to his ability to work as a team and strategically deliver sound business technology solutions.
CAREER ACCOMPLISHMENTS
MSP (2012-2024)
Director of Information Technologies
- Fractional vCIO – IT Director – TAM for 26 Small to Medium Businesses.
- Oversaw helpdesk operations and ensured adherence to SLA standards through measured live KPIs.
- Delivered tailored technology roadmaps, aligning IT strategies with business objectives..
- Provided guidance on technological investments and transformations, aligning solutions with clients strategic business objectives.
- Directed compliance with industry standards and regulations, including NIST, CMMC, & PCI, achieving zero compliance-related penalties.
- Spearheaded robust cybersecurity initiatives resulting in a significant decrease in security breaches or incidents across client networks.
- Developed \ executed vendor management strategies, negotiating cost-effective contracts and ensuring high-quality services for clients.
- Implemented proactive risk assessment methodologies, identifying potential vulnerabilities before they impact business operations.
- Monitored and improved SLA adherence for internal helpdesk \ SOC support, enhancing service delivery and client satisfaction.
- Implemented automation solutions that optimized workflows, reduced manual intervention and boosting productivity.
Marketing Company (2008-2012)
Director of Field Operations
- Implemented Fleet Management and Tracking systems to streamline workflows and maintenance programs, eliminating manual processes and enhancing corporate productivity.
- Integrated Fleet Management tracking data into newly developed client KPI reporting systems, streamlining the process for compiling and presenting marketing campaign results to clients.
- Collaborated regularly with accounting teams to manage and monitor campaign budgets.
- Safety Manager / USDOT Compliance
- Defining and Enforcing SOP
Business Consulting Company (2005-2007)
Program Management Office
- The TXU Tax Process & Technologies Initiative, led by one of the nation’s top tax attorneys, aimed to significantly enhance margin and shareholder equity by overhauling tax processes and automating key functions.
- This two-year project impacted six taxation units and delivered immediate results in 2006, with over $800 million in direct tax write-offs across multiple taxing authorities, including the IRS.
IT Company (2000-2004)
CFO \ IT Practice Director
- With the growing demand in E-Commerce development, VAR, and IT services, the company surpassed revenue projections in the first two quarters, achieving over $1 million in year-end revenues
- Maintained 32% gross profit margin in the first two quarters of operations at year-end 2000
- Successfully integrated automation systems in support of company growth
- 5 million annual gross revenues at end of 4th year of operations
- Entrepreneur Magazine – 100 Fastest Growing Companies in America
- ‘2003 Texas Business Man of the Year’ as profiled in the Wall Street Journal
Media Company (1998-2000)
Director of Information Technologies
- Successfully completed IT consolidations for four acquisitions, one merger and one business divestiture.
- Successfully implemented a fully automated national support call center.
- Based on directions from the CFO, directed the successful development and implementation of a web based weekly revenue forecasting application providing valuable business intelligence to both executive staff and board members.
- Strategically re-engineered corporate application delivery, significantly cutting travel and LAN / WAN costs, by delivering all corporate applications via intranet and internet VPN.
- Developed and managed 4 million dollar IT operational budget & 3-million-dollar capital budget during a time of mergers and acquisitions
- Defined and executed hardware and software standards for 450 radio stations and corporate headquarters.
- Successfully integrated an internal HR / Payroll system supporting the rapid growth of the company.
- Direct responsibility for all corporate and field IT systems supporting the country’s largest radio enterprise.
SKILLS
Systems Architecture, Systems Migrations, Cloud Saas, Virtualization, Business Continuity / DC, IT Governance, Regulatory Compliance, Process Automation, Security Risk Management, Service Levels, KPI / Business Intelligence, PMO, Budgeting, Data Center / IT Operations, Change Management, Accounting / GAAP, Network Design, Vendor Management, SOP, IT Advisory Services
INDUSTRY
Media / Advertising, Healthcare, Energy, Financial Services, Automotive, Insurance, Hospitality, MSP / Management Consulting, Retail, Aerospace, E-Commerce Services, Manufacturing, Entertainment, Legal, VAR ,Non-Profit
EDUCATION -CERTIFICATIONS – TRAINING
- 1988 Golden West College Computer Science Huntington, CA
- 1989 California State University Computer Science Fullerton, CA
- 1990 Computer Learning Center Diploma Vocational – Computer Science Anaheim, CA
- 1993 Microsoft Corporation 12 Certifications MCSE, CPS, Etc Irving, TX
- 1996 Sun Microsystems Certified Solaris Administration Dallas, TX
- 1998 PricewaterhouseCoopers Six Sigma Houston, TX
- 2005 North Highland Company ITIL Training Atlanta, GA
- 2012 Simpatico Systems Comptia A+ Dallas, TX
- 2024 Personal Actively Seeking ITIL Certifications Dallas, TX
