SKILLS
- Project Management
- vCIO Leadership
- Client Relations, Azure AD, Office 365, VMware, Hyper-V
- Data Migrations
- Infrastructure Upgrades
- Cybersecurity (MDR, SOC, VulScan)
- Team Building
- SOP & Documentation Development
- MSP Operations
CERTIFICATIONS
- Microsoft Certified Systems
- Engineer (MCSE – NT4.0, 2000)
- VMware Certified Professional
- A+ Hardware Certified
SENIOR SYSTEMS ENGINEER
- Experienced IT Leader with 20+ years delivering enterprise infrastructure solutions and managing high-performing technical teams. Trusted vCIO and systems engineer with deep expertise in M365, VMware, Azure, and cybersecurity.
- Known for streamlining IT operations, leading data migrations, and exceeding client expectations through strategic
PROFESSIONAL EXPERIENCE
MSP (2024-Present)
SENIOR SYSTEMS ENGINEER
- Serve as vCIO for MSP clients, providing strategic IT roadmaps and consultations.
- Led multiple Office 365 migrations, improving uptime and supportability.
- Designed escalation workflows, reducing ticket resolution time by 30%.
- Coached team on security best practices, resulting in successful SOC onboarding.
Another MSP (2016-2023)
SENIOR SYSTEMS ENGINEER
- Managed infrastructure projects totaling $1.5M+, including server upgrades and data center transitions.
- Directed cross-functional teams to deploy enterprise email filtering and cybersecurity solutions.
- Developed standardized documentation and client onboarding processes, cutting client setup time in half.
Another MSP (2012-2016)
SYSTEMS ENGINEER
- Oversaw team of 10 engineers, maintained SLA compliance across all support tiers.
- Streamlined internal processes by implementing ConnectWise and Kaseya.
- Led major AD and Exchange upgrade projects across multi-site deployments.
Earlier Roles Include:
MSP (2008-2012)
IT Manager
