Tier II Guardian of the SLA

Location: Trenton, NJ / Salary: Targeting $65,000

Tier II Guardian of the SLA

  • MSP Service Desk Escalation Point for 3 Techs
  • Oversees SLA policies and procedures, Tier II/III in-bound tickets for SMBs
  • Windows, ESXi, 365/Exchange, setup/support virtualized Cloud systems

Opportunity Location

Trenton, NJ

Proposed Salary

Targeting $65,000

Bowman Williams is a national specialized staffing firm for Cloud Service Providers and Managed Service Providers. Ranked by Forbes as one of America's top 200 Best Staffing Firms in America, we are a good resource for candidates looking to advance their careers in the Cloud Solutions and Services industry.

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