SKILLS:
- Installation, Setup, Knowledge and Use of -3D Printing and Design
- Linux
- Light VBS Scripts and BatchNetwork Security
- Data Backup and disaster recovery Small Business Networks
- SQL Server 2005 and up
- VMWare 5.5 and up
- MySQL
- Exchange 2003/2010/2013
- Network Monitoring
- Management of Print servers
- Cloud based server management
- Veeam
- Network Management Tools such as;
- SolarWinds, Spiceworks, ManageEngine, SNMP, Continuum, N-Able, Wireshark
- Phone system Setup with the migration
- Windows Servers 2008/2012/2003/2016/2019/2022
- Business Class Routers such as Cisco
- Meraki, Cisco ASA’s and switches,
- Fortinet, Sand SonicWALL
- Microsoft Office Suite (Word, Excel, Access, Power Point, etc.)
- Network and Phone System CableInstallation Smart Phones with business applications /PBX Virtual
- Private Networks (SSL and IPSec)
- Digium and TalkSwitch Phone system Certifications
- Knowledge of multiple different Anti-Virus’s,
- Webroot, Sentinel One, AVG
- Active Directory, Group Policy, DNS
- External DNS and Domain maintenance and migration MCTSC
- Malware, Spyware, Virus detection and clean up Network data testing and redundancy
- Hosted email
- Office 365 administration
- Microsoft Deployment Toolkit
- Microsoft Azure (Entra ID) setup with Microsoft
- Intune Microsoft Lighthouse
EXPERIENCE:
MSP (2017-2024)
Network Engineer
- Answered calls and help to run the HelpDesk/NOC
- Created windows MDT deployment server to cut the time down on deploying workstations
- Created virtual infrastructure and test network in order to diagnose PC’s on a safe network
- Created test workbench with multiple workstations to diagnose equipment
- Diagnosed, maintained and designed networks and phone systems.
- Worked with Clients to design them a proper network that fit their infrastructure
- Lead projects to migrate Servers physical and virtual
- Moved companies from onsite AD to Azure AD and Intune for PC Management
- Migrated client emails for m multiple different locations to Office 365
- Monitored Backups and Built and deployed BDR backup servers to Clients
MSP in NJ (2016-2017)
Network Support Specialist (Contract
- Developed and Deployed Virtual Environments utilizing VMWARE infrastructure specifically version 5.5 and 6.0
- Maintained virtual machine backups using Veeam/Appassure software
- Worked daily with ticketing system to resolve customer problems
- Worked with cloud infrastructure to house, backup, and service customer data and email
- Maintained IPSec VPN tunnels between CISCO/Sonciwall/Fortinet routers.
- Troubleshooting of backup failures and VMWARE issues as well as other Infrastructure technology
- Worked with PBX systems to provide IP phone systems to companies
MSP in NJ (different than above) (2015-2016 contract)
Technician
- Deployed Virtual Environments utilizing VMWARE infrastructure specifically version 5.5
- Maintained virtual machine backups using Veeam software
- Worked on a daily basis with ticketing system to resolve customer problems
- Worked with cloud infrastructure to house, backup, and service customer data and email
- Maintained IPSec VPN tunnels between CISCO routers.
- Troubleshooting of backup failures and VMWARE issues as well as other Infrastructure technology
IT Company (2014-2015)(Contract)
Network Engineer
- Maintained several customer networks, including servers, routers, and workstations
- Traveled from customer to customer as needed
- Provided help desk support if an on-site visit wasn’t necessary
- Used remote support tools to interact with clients from all over New Jersey
- Included several network testing tools into my daily routine such as Wireshark and different internet speed testing software, as well as Ping testing software.
- Cleaned up customers’ computers, such as the removal of malware, spyware and viruses
MSP in NJ (2013-2014 contract)
Field Technician
- Maintained several customers networks, including servers, routers, and workstations
- Traveled from customer to customer as needed
- Provided help desk support if an on site visit wasn’t necessary
- Used remote support tools to interact with clients from all over New Jersey
- Included several network testing tools into my daily routine such as Wireshark and different internet speed testing software, as well as Ping testing software.
- Cleaned up customers computers, such as the removal of malware, spyware and viruses
Data Center (2012-2013)
Technology Specialist
- Maintained customer Small Business Server 2008/2003, as well as workstations on Windows 2000, XP, Vista, Win 7 32 & 64
- Installed Windows Small Business Server 2003 and 2008 and Business Networks to include cabling of RJ45 connectors and Cat5e cable
- Responsible for building and maintaining company database in Microsoft Access
- Web designer, Built several websites in Macromedia Dreamweaver for clients
- Windows mobile device Installation to Small Business Server 2003/2008
- The Removal of viruses, malware, and spyware using various programs
IT Company (2011-2012)
Network Engineer/Administrator/ Web developer
- Setup Multiple VMWare servers with IPSec tunnels for hosted solutions, Small business servers, Exchange servers, web servers (both Linux and Windows)
- Web developer and web maintenance on over 100 websites hosted on our servers
- Built and designed small business networks on site as well as hosted solutions.
- Maintained cleanup of clients PC’s Virus/malware/spyware and everyday usage
- Setup and Used command line Cisco Firewalls for clients
- Usage of a client ticketing system
EDUCATION:
- MCTSC Small Business Server 2008 Configuring
- Bachelor Degree – History of Technology
- Associate Degree – Computer Information Systems.