Centralized Services Engineer (MSP/Kaseya) Overview:
We’re a Managed Services Provider that challenges, supports, and invests in our people. If you want to work with the latest tech, solve meaningful problems, and grow alongside a leader who truly cares about your development, this is the place for you. We believe in accountability, respect, and results, and our track record speaks for itself. You’ll be joining a company with a strong reputation, great reviews, and a commitment to doing things the right way. If you’re hungry to learn and want to take your IT career to the next level, we’ll give you the tools and mentorship to make it happen.
We’re on the hunt for an experienced Centralized Services Engineer (MSP/Kaseya). This isn’t a reactive helpdesk role. You’ll be proactively managing IT environments, driving efficiency, and improving security across multiple clients. Your work will keep businesses running smoothly and prevent issues before they even happen.
Centralized Services Engineer (MSP/Kaseya) Responsibilities:
- 80% Centralized Services | 20% Ticket Overflow
- Administer & monitor client systems proactively using Kaseya
- Identify recurring issues & develop automation or standardization solutions
- Manage security standards (phishing protection, patching, compliance)
- Optimize backups & hardware provisioning via Datto
- Standardize onboarding processes for new clients
- Collaborate with internal teams to drive efficiency & reduce reactive support
Centralized Services Engineer (MSP/Kaseya) Must Have:
- Kaseya experience – This is essential for the role
- Microsoft 365 knowledge (Entra, Exchange, SharePoint, OneDrive)
- Strong problem-solving skills & ability to work independently
Centralized Services Engineer (MSP/Kaseya) Benefits:
- Health, Dental, and Vision Insurance 100% Company Paid
- 4 days WFH after 1 month onsite training
- 401(k) with company match
- Professional Development
- Certification Reimbursement
- Flexible PTO Policy
