Cloud Account Manager

We have two positions open for a Cloud Account Manager.

The Cloud Account Manager will be providing 1) Tier I support over the phone in a team environment and 2) manage team resources to support client issues, be a client liaison and interface with clients to manage projects and oversee Windows Server and VMware systems for small to mid-sized clients.  This position offers substantial advancement opportunities. Also offered are certifications, classes, and on-the-job training.

The Tier I Cloud Account Manager will be working for a 15 year-old company based in Chantilly, VA that is recognized as one of the big players in Cloud, Hosting and Managed Services with over 40 employees.

Cloud Account Manager Requirements:

  • Experience with network configurations and documentation.
  • Experience with Project scoping, planning, and costing
  • Quosal experience a huge plus!
  • Some experience with IT support, managing Windows Server and Office 365
  • 2+ years of supporting and interacting with clients over the phone or in the field.
  • ConnectWise or Kaseya are a big plus!
  • Ability to work well with clients over the phone and face to face on client sites
  • Experience with VMware, hardware and software builds.

The Cloud Account Manager role is ideal for energetic, driven coordinators or administrators looking to move to a more client-service focused role with a growing and successful cloud computing company.

Opportunity Location

Chantilly, VA

Opportunity Proposed Salary

$40,000 - $60,000

Bowman Williams is a specialized staffing firm for Cloud Service Providers, Managed Service Providers, and Data Centers in the Washington D.C., Dallas, Los Angeles, New York City, Chicago, and Philadelphia Metropolitan areas. We are a good resource for candidates looking to advance their careers in the IT Solutions and Services industry.

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